Ops & Logistics

Advice and learnings about shipping, customer support, customer experience, finances, and managing inventory.

Customer experience experts weigh in on how to reduce returns to save logistics costs and increase customer loyalty. Avoid returns with...

Whether you're considering third-party logistics or free shipping for your Shopify store — our expert, ex-Amazon insights will help guide...

7 ways how to decide between PayPal versus Stripe, or one of the buy-now pay-later offerings: Shop Pay Installments, Klarna, Afterpay,...

Customer service is a competitive advantage for every brand. Repeat founder of Skull Riderz unpacks handling complaints, optimizing...

Facing roadblocks in your ecommerce store? Find hassle-free solutions for your queries with these popular Shopify support channels (live...

Learn more about OpenStore's internal growth playbook and go-to tools that every Shopify store owner should be using.

After selling to OpenStore, our team of e-commerce pros obsesses over how to turbocharge your brand. Here's how we do it.