Zendesk
152 reviews
Overview
Zendesk enables customer interactions across various channels like messaging, phone, chat, email, and social media. This app integrates with Shopify Support and Chat, providing agents with all the necessary information to respond to customer inquiries efficiently. With Zendesk, agents can focus on building customer relationships and resolving issues quickly, as everything they need is in one place. The app offers a 14-day free trial, and additional charges may apply.
Key Features
Efficient customer service ticket management
Integration with popular apps like Mailchimp, Trustpilot, and Yotpo
Live chat support for storefronts
Access to relevant customer data for faster ticket resolution
Process refunds and cancellations directly from Zendesk Support
Embed live chat in any storefront with a click of a button
Plans
Suite Team
$49/month
Includes features for efficient customer support
Suite Growth
$79/month
Includes additional features for growing businesses
Suite Professional
$99/month
Includes advanced features for professional support teams
Suite Enterprise
$150/month
Includes premium features for large enterprises
Tips and Tricks
Utilize the integration with popular apps like Mailchimp and Yotpo to streamline your customer service and marketing efforts.
Take advantage of the live chat feature to provide real-time support to your customers.
Make use of the customer data available in Zendesk to personalize your interactions and provide more efficient support.
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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