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Marketing+Support on WhatsApp

1,192 reviews

Categories

Marketing & conversion

Store management

Email marketing

Customer support

Upselling & cross-selling

Overview

Marketing+Support on WhatsApp is a Shopify app that allows merchants to automate cart recovery and send order updates through WhatsApp messages. It also provides a chat and share widget for customer support and sales. With custom templates and marketing campaigns, merchants can send WhatsApp messages to customers at scale. The app includes a shared team inbox for managing all customer chats on the WhatsApp Business API. It is compatible with the latest themes.

Key Features

  • Automated cart recovery and order updates via WhatsApp messages

  • WhatsApp chat and share widget for customer support and sales

  • Custom templates and marketing campaigns

  • Shared team inbox for managing customer chats

  • Works with the latest themes

Plans

Free

Free

Includes 50+ types of WhatsApp widgets, abandoned cart recovery, order confirmation, and shipment notifications.

Growth

$15/month

Includes all features in the Free plan plus WhatsApp support extension, personal WhatsApp API account, and custom templates.

Engage

$25/month

Includes all features in the Growth plan plus shared team inbox, dashboard with unlimited agents, and detailed reporting of chats.

Tips and Tricks

  • Use automated WhatsApp messages to recover abandoned carts and send order updates to customers.

  • Utilize the chat and share widget to provide customer support and increase sales.

  • Create custom templates and marketing campaigns to send WhatsApp messages at scale.

  • Manage all customer chats on the WhatsApp Business API with the shared team inbox.

  • Ensure compatibility with the latest themes for a seamless integration.

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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