Webkul Helpdesk Support‑UVdesk
19 reviews
Overview
Webkul Helpdesk Support‑UVdesk is a customer support app that allows merchants to handle all their support inquiries from different channels in one place. With robust integration with Shopify, it provides real-time order validation and connects multiple Shopify stores. The app offers personalized templates, workflow, and process management to reduce response time. It also tracks customer support inquiries and support staff performance to improve productivity and customer satisfaction.
Key Features
Streamline customer support from one dashboard
Utilize pre-defined templates, reporting, and automated workflow for quick support
Custom form helps customers send instant queries from the Shopify front
Integration with Shopify for real-time order validation and multiple store connectivity
Track customer support inquiries and support staff performance
Works with the latest themes and can be used directly in the Shopify admin
Plans
Enterprise Plan
$36/month
Includes two agents, multiple stores, 50+ apps, and unlimited mailbox. All features of the Enterprise Plan are included.
Tips and Tricks
Use personalized templates and automated workflows to reduce response time
Track customer support inquiries and staff performance to improve productivity
Take advantage of the real-time order validation and multiple store connectivity features
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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