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Webkul Helpdesk Support‑UVdesk

19 reviews


Store management


Managing orders

Customer service

Customer support


Webkul Helpdesk Support‑UVdesk is a customer support app that allows merchants to handle all their support inquiries from different channels in one place. With robust integration with Shopify, it provides real-time order validation and connects multiple Shopify stores. The app offers personalized templates, workflow, and process management to reduce response time. It also tracks customer support inquiries and support staff performance to improve productivity and customer satisfaction.

Key Features

  • Streamline customer support from one dashboard

  • Utilize pre-defined templates, reporting, and automated workflow for quick support

  • Custom form helps customers send instant queries from the Shopify front

  • Integration with Shopify for real-time order validation and multiple store connectivity

  • Track customer support inquiries and support staff performance

  • Works with the latest themes and can be used directly in the Shopify admin


Enterprise Plan


Includes two agents, multiple stores, 50+ apps, and unlimited mailbox. All features of the Enterprise Plan are included.

Tips and Tricks

  • Use personalized templates and automated workflows to reduce response time

  • Track customer support inquiries and staff performance to improve productivity

  • Take advantage of the real-time order validation and multiple store connectivity features

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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