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UserLoop Post Purchase Surveys

21 reviews


Marketing & conversion

Store management


Customer analytics

Feedback & surveys


UserLoop Post Purchase Surveys is an AI-powered app that allows you to collect valuable customer feedback and insights at every step of your store's experience. With UserLoop, you can easily survey customers at checkout, when they abandon cart, upon delivery, and more. The app also features OpenAI ChatGPT to help you write effective survey questions and analyze customer responses. Identify your most profitable marketing channels, improve your product offering, and track customer satisfaction with UserLoop.

Key Features

  • Collect responses at checkout & by email

  • Identify high-value customer segments

  • Track customer satisfaction

  • Export response data to CSV

  • Integration with Klaviyo, Aftership, and API

  • Customer video responses




Up to 2 Surveys, Up to 3 questions / survey



Up to 5 Surveys, Up to 15 questions / survey, Discount Codes, Data Export, Embeds, Survey Copilot AI



Up to 20 Surveys, Up to 25 questions / survey, Klaviyo, Aftership, API, Word Clouds, Shopify Tags, Email Import, SDK



Unlimited Surveys, Unlimited Questions / Survey, Customer Video Responses

Tips and Tricks

  • Use UserLoop to collect feedback from customers at various touchpoints in their journey, such as checkout, cart abandonment, and delivery.

  • Utilize OpenAI ChatGPT to write effective survey questions and gain valuable insights from customer responses.

  • Export response data to CSV or integrate with other tools to analyze and make data-driven decisions.

  • Identify high-value customer segments and tailor your marketing strategies to target them effectively.

  • Track customer satisfaction and make improvements to your product offering based on feedback received.

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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