Top 10 Order Tracking Shopify Apps
Keeping your customers informed about the status of their orders is essential for providing a seamless shopping experience and reducing customer inquiries. With Shopify order tracking apps, you can easily enable order tracking functionality on your store and provide real-time updates to your customers. These apps offer features such as order status notifications, shipment tracking, and delivery notifications. You can provide your customers with a unique order tracking page where they can easily track the progress of their shipments. Additionally, order tracking apps provide you with the ability to customize the tracking page to align with your brand's unique identity. By leveraging these apps, you can enhance customer satisfaction, reduce customer inquiries, and provide a transparent and reliable order tracking experience.
Table of contents
DSers‑AliExpress Dropshipping
16,155 reviews
Overview
DSers‑AliExpress Dropshipping is a powerful dropshipping solution that allows you to process hundreds of orders at once and find new products and suppliers to sell more and increase your profits. With DSers, you can find cheaper suppliers, import products from various sources, automate time-consuming tasks, and more!
Key Features
Optimize your suppliers to find cheaper and better suppliers selling the same products
Manage and import products from various sources with auto-updated stock and prices
Place hundreds of orders with one click in a few seconds
Automatically track order and package status
Manage multiple Shopify stores in one account
Plans
Free Plan
Free
Basic features included. Additional charges may apply for exceeding product limits.
Advanced Plan
$19.90/month
All features in the Free Plan plus advanced mapping and AliExpress Affiliate.
Pro Plan
$49.90/month
All features in the Advanced Plan plus multi-platform management and support for multiple stores and products.
Tips and Tricks
Use the Supplier Optimizer feature to find cheaper and better suppliers for the same products
Take advantage of the Bulk Order feature to place hundreds of orders with just one click
Automate order and package tracking to save time and improve customer experience
Track123 Order Tracking Upsell
1,703 reviews
Overview
Track123 Order Tracking Upsell is an all-in-one shipment and tracking page management app for Shopify. With Track123, you can easily import orders and update shipping information in real time. Create multilingual tracking pages and smart-triggered notifications to drive more traffic and boost sales. Track123 integrates with 1500+ carriers for accurate tracking and automatically uploads tracking info to PayPal. Manage and analyze your order shipments in Track123's order manager.
Key Features
Automatically import orders and update shipping information
Create multilingual tracking pages and smart-triggered notifications
Manage and analyze order shipments in Track123's order manager
Integrate with 1500+ carriers for accurate tracking
Boost sales with branded tracking pages and mail marketing
Automatically upload tracking info to PayPal
Plans
Free
Free
200 orders/month, branded tracking page, automatic shipment import, real-time tracking, delivery notifications, access to 1500+ carriers
Growth
$9/month
500 orders/month, estimated delivery time, custom order status, data analytics, custom email notification, PayPal & Stripe integration, custom URL
Advanced
$48/month
2000 orders/month, all Growth features, Klaviyo & Omnisend integration, Slack integration, Gorgias integration, dedicated support
Tips and Tricks
Use Track123 to automate order tracking and save time
Create branded tracking pages to provide a seamless customer experience
Take advantage of smart-triggered notifications to drive traffic back to your store
Integrate with popular apps like Loox, Judge.me, Stamped, and more
Utilize data analytics to gain insights and optimize your order shipments
Parcel Panel Order Tracking
1,526 reviews
Overview
Improve customer satisfaction and boost sales with Parcel Panel Order Tracking. This app provides real-time tracking of orders, auto-sends shipping notifications to keep customers informed, and creates a branded and multilingual tracking page. It also offers a smart upsell system, powerful analytics, and the ability to hide Chinese origin with 1 click. With 24/7 customer support, you can rely on Parcel Panel to enhance your shipping process and provide better customer service.
Key Features
Real-time tracking of orders
Auto-send shipping notifications
Branded and multilingual tracking page
Smart upsell system
Powerful analytics
Hide Chinese origin with 1 click
24/7 customer support
Plans
Free
Free
20 orders per month, access to 1000+ carriers, real-time tracking, branded tracking page, smart dashboard, basic analytics, tailored for Shopify
Essential
$9/month
200 orders per month, estimated delivery date, custom shipment status, smart marketing channels, shipping notifications, advanced analytics
Professional
$49/month
2,000 orders per month, automatic translation, CSV export, Klaviyo, Omnisend, Gorgias, Zendesk & Intercom integration, developer API & webhook
Enterprise
$399/month
25,000 orders per month, dedicated tracking channel, custom integrations, customer success manager, dedicated onboarding & priority support
Tips and Tricks
Use the real-time tracking feature to stay updated on the status of your orders
Take advantage of the smart upsell system to drive more sales
Utilize the powerful analytics to optimize your shipping solutions
17TRACK Order, PayPal Tracking
1,419 reviews
Overview
17TRACK Order, PayPal Tracking is an app that provides global order tracking to reduce support requests and improve the shopper experience. It offers a customized tracking page for buyers to easily lookup their orders on your site. The app also sends triggered emails to customers to notify them as soon as their order status changes. With buyer protection, customers can protect their orders against loss, damage, and delay. The management dashboard allows you to monitor shipment statuses and upsell conversion data.
Key Features
Global Order Tracking to reduce support requests and improve shopper experience
Customized tracking page for buyers to lookup orders on your site
Triggered Email to notify customers as soon as their order status changes
Buyer Protection to allow customers to protect orders against loss, damage, and delay
Management Dashboard to monitor shipment statuses and upsell conversion data
Plans
Free
Free
50 shipments, Shopify shipping status and native emails, Shopify tracking page, email notifications, collection platform auto-sync
Basic
$9/month
100 shipments per month, Shopify tracking page, buyer protection, tracking number redirection, Shopify shipping status and native emails
Pro
$79/month
2000 shipments per month, multilingual tracking pages, order export, product recommendations widget, remove the 17TRACK logo
Premium
$239/month
3000 shipments per month, transit time analysis, on-time delivery analysis, exception orders analysis, customize email conditions
Tips and Tricks
Use the customized tracking page to provide a seamless tracking experience for your customers
Utilize the triggered email feature to keep customers updated on their order status
Take advantage of the management dashboard to gain insights into shipment statuses and upsell opportunities
Marketing+Support on WhatsApp
1,192 reviews
Overview
Marketing+Support on WhatsApp is a Shopify app that allows merchants to automate cart recovery and send order updates through WhatsApp messages. It also provides a chat and share widget for customer support and sales. With custom templates and marketing campaigns, merchants can send WhatsApp messages to customers at scale. The app includes a shared team inbox for managing all customer chats on the WhatsApp Business API. It is compatible with the latest themes.
Key Features
Automated cart recovery and order updates via WhatsApp messages
WhatsApp chat and share widget for customer support and sales
Custom templates and marketing campaigns
Shared team inbox for managing customer chats
Works with the latest themes
Plans
Free
Free
Includes 50+ types of WhatsApp widgets, abandoned cart recovery, order confirmation, and shipment notifications.
Growth
$15/month
Includes all features in the Free plan plus WhatsApp support extension, personal WhatsApp API account, and custom templates.
Engage
$25/month
Includes all features in the Growth plan plus shared team inbox, dashboard with unlimited agents, and detailed reporting of chats.
Tips and Tricks
Use automated WhatsApp messages to recover abandoned carts and send order updates to customers.
Utilize the chat and share widget to provide customer support and increase sales.
Create custom templates and marketing campaigns to send WhatsApp messages at scale.
Manage all customer chats on the WhatsApp Business API with the shared team inbox.
Ensure compatibility with the latest themes for a seamless integration.
Willdesk‑Live Chat, Helpdesk
618 reviews
Overview
Willdesk‑Live Chat, Helpdesk is an all-in-one support and marketing platform that helps turn customer service into a profit center. It offers features such as order tracking, FAQ page, help center, live chat, email integration, and social media ticketing system. With Willdesk, you can improve customer satisfaction, enhance conversions, and streamline your Shopify store operations. The app also supports multiple stores and allows customization of fonts, FAQs, and style.
Key Features
Centralize all your support tickets in one place
Get the full customer picture
Customize widget in your brand style
Manage the inbox tickets from multiple social media, Emails in one platform
Multi-store integration with support for customization of Fonts, FAQs, and Style
Plans
Free
Free
Unlimited agent seats, 50 conversations, order track 20 orders, live chat & email integration, unlimited FAQ, Whatsapp and Messenger integration, multiple stores
Basic
$9.90/month
Unlimited agent seats, 300 conversations, order track 200 orders, live chat & email integration, help center, Whatsapp and Messenger integration, multiple stores
Pro
$29.90/month
Unlimited agent seats, 2000 conversations, order track 2000 orders, live chat & email integration, help center, Whatsapp and Messenger integration, multiple stores
Advance
$99.90/month
Unlimited agent seats, unlimited conversations, order track unlimited orders, live chat & email integration, help center, Whatsapp and Messenger integration, multiple stores
Tips and Tricks
Use the centralize support ticket feature to streamline your customer service operations
Take advantage of the full customer picture feature to provide personalized support
Customize the widget to match your brand's style and enhance your store's design
Shiprocket: eCommerce Shipping
558 reviews
Overview
Shiprocket: eCommerce Shipping is an app that helps Indian businesses automate shipping operations and fulfill orders worldwide. With Shiprocket, eCommerce and D2C brands can easily ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. Shiprocket offers a range of services including automated shipping workflows, returns and refund management, buyer communication management, and affordable international shipping. It is a comprehensive solution that simplifies the shipping process and enables businesses to deliver their products to customers efficiently and cost-effectively.
Key Features
Automated shipping workflows
Returns and refund management
Buyer communication management
Affordable international shipping
Plans
Free Plan
Free
The Free Plan offers shipping rates starting at Rs 29/500gms (Excl. of GST) and access to courier partners like Aramex, Delhivery, BlueDart, Xpressbees, and more.
Basic Plan
$17/month
The Basic Plan offers shipping rates starting at Rs 21/500gms (Excl. of GST) and access to courier partners like Aramex, Delhivery, BlueDart, Xpressbees, and more.
Advanced Plan
$34/month
The Advanced Plan offers shipping rates starting at Rs 20/500gms (Excl. of GST) and access to courier partners like Aramex, Delhivery, BlueDart, Xpressbees, and more.
Pro Plan
$52/month
The Pro Plan offers shipping rates starting at Rs 19/500gms (Excl. of GST) and access to courier partners like Aramex, Delhivery, BlueDart, Xpressbees, and more.
Tips and Tricks
Use Shiprocket's automated shipping workflows to streamline your shipping process and save time
Take advantage of Shiprocket's returns and refund management feature to easily handle returns and provide excellent customer service
Utilize Shiprocket's buyer communication management tools to keep your customers informed about their orders and enhance their shopping experience
EasySell COD Form & Upsells
550 reviews
Overview
EasySell COD Form & Upsells is a Shopify app that allows you to easily create a cash on delivery (COD) order form for your store. With this app, you can simplify the cash payment process for your customers and increase your conversion rate. In addition, you can add upsells and quantity offers to encourage customers to spend more. The app also allows you to export orders automatically to Google Sheets for easy tracking and management. With phone number verification through SMS/OTP, you can minimize fake orders and reduce fraud. EasySell COD Form & Upsells also integrates with various tracking pixels, allowing you to track events with platforms like Facebook, TikTok, Snapchat, and Google.
Key Features
Create a simple COD order form for your store
Add upsells and quantity offers to increase average order value
Export orders automatically to Google Sheets
Verify phone numbers through SMS/OTP for fraud prevention
Track events with Facebook, TikTok, Snapchat, Google, etc.
Plans
Free plan
Free
Includes 60 orders per month and all basic features
PRO plan
$9.95/month
Includes 360 orders per month and priority support
UNLIMITED plan
$24.95/month
Includes unlimited orders and priority support
Tips and Tricks
Use upsells and quantity offers to increase your average order value
Export orders to Google Sheets for easy tracking and management
Verify phone numbers through SMS/OTP to minimize fake orders
Shipway ‑ 5‑in‑1 Shipping App
425 reviews
Overview
Shipway ‑ 5‑in‑1 Shipping App is an eCommerce shipping solution designed to provide error-free operations and fast delivery service to eCommerce brands. It allows you to automate order processing from multiple channels, generate bulk labels and invoices, and reduce RTO (Return to Origin) percentage with fraud detection. With Shipway, you can also create a branded tracking page and send notifications to customers through SMS and WhatsApp. The app includes an NDR (Non-Delivery Report) panel to help you manage undelivered orders and provides a branded return page with automated return pickups.
Key Features
Automate order processing from multiple channels
Generate bulk labels and invoices
Reduce RTO percentage with fraud detection
Branded tracking page and notifications through SMS & WhatsApp
Manage undelivered orders with NDR panel
Branded return page with automated return pickups
Plans
Basic Plan
$19.99/month
Includes 500 orders, 1 courier integration, email notifications, and returns module (additional charges may apply)
Silver Plan
$39.99/month
Includes 1200 orders, 3 courier integrations, email and SMS notifications, and returns module (additional charges may apply)
Gold Plan
$99.99/month
Includes 3000 orders, 5 courier integrations, custom labels, email, SMS, and WhatsApp integrations, NDR follow-ups, and returns module (additional charges may apply)
Platinum Plan
$169.99/month
Includes 5000 orders, unlimited courier integrations, picklist, sub accounts, fraud orders detection, VIP support, and returns module (additional charges may apply)
Tips and Tricks
Use the automated order processing feature to streamline your fulfillment process
Take advantage of the branded tracking page and notifications to enhance the customer experience
Utilize the NDR panel to effectively manage undelivered orders
Sorted Returns Center
415 reviews
Overview
Sorted Returns Center is a Shopify app that automates and simplifies the returns, exchanges, refunds, and labels process for your store. With this app, you can benefit from competitive Collect+ and USPS labels or upload your own. It provides a branded returns portal with customizable notifications to keep your customers informed on return progress. You have the power to set rules and return windows, track progress, and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds, and exchanges.
Key Features
Automate and simplify returns, exchanges, refunds, and labels
Benefit from competitive Collect+ and USPS labels or upload your own
Branded returns portal with customizable notifications
Set rules and return windows, track progress, and get insights
Plans
Silver
From $20/month
Includes 100 returns a month, Collect+ and USPS labels, branded returns portal, and more
Gold
From $50/month
Includes 300 returns a month, all features in Silver plan, auto one-click refunds, auto-exchange order creation, and more
Platinum
$500/month
Includes 3500 returns per month, all features in Silver and Gold plans, portal styling assistance, 1 hour support response time, and more
Tips and Tricks
Streamline your returns process with Sorted Returns Center
Customize your returns portal to match your brand
Use the insights provided by Sorted Returns Center to optimize your returns process
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