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Top 10 Order Tracking Shopify Apps

Keeping your customers informed about the status of their orders is essential for providing a seamless shopping experience and reducing customer inquiries. With Shopify order tracking apps, you can easily enable order tracking functionality on your store and provide real-time updates to your customers. These apps offer features such as order status notifications, shipment tracking, and delivery notifications. You can provide your customers with a unique order tracking page where they can easily track the progress of their shipments. Additionally, order tracking apps provide you with the ability to customize the tracking page to align with your brand's unique identity. By leveraging these apps, you can enhance customer satisfaction, reduce customer inquiries, and provide a transparent and reliable order tracking experience.

Table of contents

  1. DSers‑AliExpress Dropshipping
  2. Track123 Order Tracking Upsell
  3. Parcel Panel Order Tracking
  4. 17TRACK Order, PayPal Tracking
  5. Marketing+Support on WhatsApp
  6. Willdesk‑Live Chat, Helpdesk
  7. Shiprocket: eCommerce Shipping
  8. EasySell COD Form & Upsells
  9. Shipway ‑ 5‑in‑1 Shipping App
  10. Sorted Returns Center
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DSers‑AliExpress Dropshipping

16,155 reviews

Categories

Finding products

Store management

Sourcing & selling products

Managing orders

Dropshipping

Overview

DSers‑AliExpress Dropshipping is a powerful dropshipping solution that allows you to process hundreds of orders at once and find new products and suppliers to sell more and increase your profits. With DSers, you can find cheaper suppliers, import products from various sources, automate time-consuming tasks, and more!

Key Features

  • Optimize your suppliers to find cheaper and better suppliers selling the same products

  • Manage and import products from various sources with auto-updated stock and prices

  • Place hundreds of orders with one click in a few seconds

  • Automatically track order and package status

  • Manage multiple Shopify stores in one account

Plans

Free Plan

Free

Basic features included. Additional charges may apply for exceeding product limits.

Advanced Plan

$19.90/month

All features in the Free Plan plus advanced mapping and AliExpress Affiliate.

Pro Plan

$49.90/month

All features in the Advanced Plan plus multi-platform management and support for multiple stores and products.

Tips and Tricks

  • Use the Supplier Optimizer feature to find cheaper and better suppliers for the same products

  • Take advantage of the Bulk Order feature to place hundreds of orders with just one click

  • Automate order and package tracking to save time and improve customer experience

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Track123 Order Tracking Upsell

1,703 reviews

Overview

Track123 Order Tracking Upsell is an all-in-one shipment and tracking page management app for Shopify. With Track123, you can easily import orders and update shipping information in real time. Create multilingual tracking pages and smart-triggered notifications to drive more traffic and boost sales. Track123 integrates with 1500+ carriers for accurate tracking and automatically uploads tracking info to PayPal. Manage and analyze your order shipments in Track123's order manager.

Key Features

  • Automatically import orders and update shipping information

  • Create multilingual tracking pages and smart-triggered notifications

  • Manage and analyze order shipments in Track123's order manager

  • Integrate with 1500+ carriers for accurate tracking

  • Boost sales with branded tracking pages and mail marketing

  • Automatically upload tracking info to PayPal

Plans

Free

Free

200 orders/month, branded tracking page, automatic shipment import, real-time tracking, delivery notifications, access to 1500+ carriers

Growth

$9/month

500 orders/month, estimated delivery time, custom order status, data analytics, custom email notification, PayPal & Stripe integration, custom URL

Advanced

$48/month

2000 orders/month, all Growth features, Klaviyo & Omnisend integration, Slack integration, Gorgias integration, dedicated support

Tips and Tricks

  • Use Track123 to automate order tracking and save time

  • Create branded tracking pages to provide a seamless customer experience

  • Take advantage of smart-triggered notifications to drive traffic back to your store

  • Integrate with popular apps like Loox, Judge.me, Stamped, and more

  • Utilize data analytics to gain insights and optimize your order shipments

Overview

Improve customer satisfaction and boost sales with Parcel Panel Order Tracking. This app provides real-time tracking of orders, auto-sends shipping notifications to keep customers informed, and creates a branded and multilingual tracking page. It also offers a smart upsell system, powerful analytics, and the ability to hide Chinese origin with 1 click. With 24/7 customer support, you can rely on Parcel Panel to enhance your shipping process and provide better customer service.

Key Features

  • Real-time tracking of orders

  • Auto-send shipping notifications

  • Branded and multilingual tracking page

  • Smart upsell system

  • Powerful analytics

  • Hide Chinese origin with 1 click

  • 24/7 customer support

Plans

Free

Free

20 orders per month, access to 1000+ carriers, real-time tracking, branded tracking page, smart dashboard, basic analytics, tailored for Shopify

Essential

$9/month

200 orders per month, estimated delivery date, custom shipment status, smart marketing channels, shipping notifications, advanced analytics

Professional

$49/month

2,000 orders per month, automatic translation, CSV export, Klaviyo, Omnisend, Gorgias, Zendesk & Intercom integration, developer API & webhook

Enterprise

$399/month

25,000 orders per month, dedicated tracking channel, custom integrations, customer success manager, dedicated onboarding & priority support

Tips and Tricks

  • Use the real-time tracking feature to stay updated on the status of your orders

  • Take advantage of the smart upsell system to drive more sales

  • Utilize the powerful analytics to optimize your shipping solutions

Overview

17TRACK Order, PayPal Tracking is an app that provides global order tracking to reduce support requests and improve the shopper experience. It offers a customized tracking page for buyers to easily lookup their orders on your site. The app also sends triggered emails to customers to notify them as soon as their order status changes. With buyer protection, customers can protect their orders against loss, damage, and delay. The management dashboard allows you to monitor shipment statuses and upsell conversion data.

Key Features

  • Global Order Tracking to reduce support requests and improve shopper experience

  • Customized tracking page for buyers to lookup orders on your site

  • Triggered Email to notify customers as soon as their order status changes

  • Buyer Protection to allow customers to protect orders against loss, damage, and delay

  • Management Dashboard to monitor shipment statuses and upsell conversion data

Plans

Free

Free

50 shipments, Shopify shipping status and native emails, Shopify tracking page, email notifications, collection platform auto-sync

Basic

$9/month

100 shipments per month, Shopify tracking page, buyer protection, tracking number redirection, Shopify shipping status and native emails

Pro

$79/month

2000 shipments per month, multilingual tracking pages, order export, product recommendations widget, remove the 17TRACK logo

Premium

$239/month

3000 shipments per month, transit time analysis, on-time delivery analysis, exception orders analysis, customize email conditions

Tips and Tricks

  • Use the customized tracking page to provide a seamless tracking experience for your customers

  • Utilize the triggered email feature to keep customers updated on their order status

  • Take advantage of the management dashboard to gain insights into shipment statuses and upsell opportunities

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Marketing+Support on WhatsApp

1,192 reviews

Overview

Marketing+Support on WhatsApp is a Shopify app that allows merchants to automate cart recovery and send order updates through WhatsApp messages. It also provides a chat and share widget for customer support and sales. With custom templates and marketing campaigns, merchants can send WhatsApp messages to customers at scale. The app includes a shared team inbox for managing all customer chats on the WhatsApp Business API. It is compatible with the latest themes.

Key Features

  • Automated cart recovery and order updates via WhatsApp messages

  • WhatsApp chat and share widget for customer support and sales

  • Custom templates and marketing campaigns

  • Shared team inbox for managing customer chats

  • Works with the latest themes

Plans

Free

Free

Includes 50+ types of WhatsApp widgets, abandoned cart recovery, order confirmation, and shipment notifications.

Growth

$15/month

Includes all features in the Free plan plus WhatsApp support extension, personal WhatsApp API account, and custom templates.

Engage

$25/month

Includes all features in the Growth plan plus shared team inbox, dashboard with unlimited agents, and detailed reporting of chats.

Tips and Tricks

  • Use automated WhatsApp messages to recover abandoned carts and send order updates to customers.

  • Utilize the chat and share widget to provide customer support and increase sales.

  • Create custom templates and marketing campaigns to send WhatsApp messages at scale.

  • Manage all customer chats on the WhatsApp Business API with the shared team inbox.

  • Ensure compatibility with the latest themes for a seamless integration.

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Willdesk‑Live Chat, Helpdesk

618 reviews

Overview

Willdesk‑Live Chat, Helpdesk is an all-in-one support and marketing platform that helps turn customer service into a profit center. It offers features such as order tracking, FAQ page, help center, live chat, email integration, and social media ticketing system. With Willdesk, you can improve customer satisfaction, enhance conversions, and streamline your Shopify store operations. The app also supports multiple stores and allows customization of fonts, FAQs, and style.

Key Features

  • Centralize all your support tickets in one place

  • Get the full customer picture

  • Customize widget in your brand style

  • Manage the inbox tickets from multiple social media, Emails in one platform

  • Multi-store integration with support for customization of Fonts, FAQs, and Style

Plans

Free

Free

Unlimited agent seats, 50 conversations, order track 20 orders, live chat & email integration, unlimited FAQ, Whatsapp and Messenger integration, multiple stores

Basic

$9.90/month

Unlimited agent seats, 300 conversations, order track 200 orders, live chat & email integration, help center, Whatsapp and Messenger integration, multiple stores

Pro

$29.90/month

Unlimited agent seats, 2000 conversations, order track 2000 orders, live chat & email integration, help center, Whatsapp and Messenger integration, multiple stores

Advance

$99.90/month

Unlimited agent seats, unlimited conversations, order track unlimited orders, live chat & email integration, help center, Whatsapp and Messenger integration, multiple stores

Tips and Tricks

  • Use the centralize support ticket feature to streamline your customer service operations

  • Take advantage of the full customer picture feature to provide personalized support

  • Customize the widget to match your brand's style and enhance your store's design

Overview

Shiprocket: eCommerce Shipping is an app that helps Indian businesses automate shipping operations and fulfill orders worldwide. With Shiprocket, eCommerce and D2C brands can easily ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. Shiprocket offers a range of services including automated shipping workflows, returns and refund management, buyer communication management, and affordable international shipping. It is a comprehensive solution that simplifies the shipping process and enables businesses to deliver their products to customers efficiently and cost-effectively.

Key Features

  • Automated shipping workflows

  • Returns and refund management

  • Buyer communication management

  • Affordable international shipping

Plans

Free Plan

Free

The Free Plan offers shipping rates starting at Rs 29/500gms (Excl. of GST) and access to courier partners like Aramex, Delhivery, BlueDart, Xpressbees, and more.

Basic Plan

$17/month

The Basic Plan offers shipping rates starting at Rs 21/500gms (Excl. of GST) and access to courier partners like Aramex, Delhivery, BlueDart, Xpressbees, and more.

Advanced Plan

$34/month

The Advanced Plan offers shipping rates starting at Rs 20/500gms (Excl. of GST) and access to courier partners like Aramex, Delhivery, BlueDart, Xpressbees, and more.

Pro Plan

$52/month

The Pro Plan offers shipping rates starting at Rs 19/500gms (Excl. of GST) and access to courier partners like Aramex, Delhivery, BlueDart, Xpressbees, and more.

Tips and Tricks

  • Use Shiprocket's automated shipping workflows to streamline your shipping process and save time

  • Take advantage of Shiprocket's returns and refund management feature to easily handle returns and provide excellent customer service

  • Utilize Shiprocket's buyer communication management tools to keep your customers informed about their orders and enhance their shopping experience

Overview

EasySell COD Form & Upsells is a Shopify app that allows you to easily create a cash on delivery (COD) order form for your store. With this app, you can simplify the cash payment process for your customers and increase your conversion rate. In addition, you can add upsells and quantity offers to encourage customers to spend more. The app also allows you to export orders automatically to Google Sheets for easy tracking and management. With phone number verification through SMS/OTP, you can minimize fake orders and reduce fraud. EasySell COD Form & Upsells also integrates with various tracking pixels, allowing you to track events with platforms like Facebook, TikTok, Snapchat, and Google.

Key Features

  • Create a simple COD order form for your store

  • Add upsells and quantity offers to increase average order value

  • Export orders automatically to Google Sheets

  • Verify phone numbers through SMS/OTP for fraud prevention

  • Track events with Facebook, TikTok, Snapchat, Google, etc.

Plans

Free plan

Free

Includes 60 orders per month and all basic features

PRO plan

$9.95/month

Includes 360 orders per month and priority support

UNLIMITED plan

$24.95/month

Includes unlimited orders and priority support

Tips and Tricks

  • Use upsells and quantity offers to increase your average order value

  • Export orders to Google Sheets for easy tracking and management

  • Verify phone numbers through SMS/OTP to minimize fake orders

Overview

Shipway ‑ 5‑in‑1 Shipping App is an eCommerce shipping solution designed to provide error-free operations and fast delivery service to eCommerce brands. It allows you to automate order processing from multiple channels, generate bulk labels and invoices, and reduce RTO (Return to Origin) percentage with fraud detection. With Shipway, you can also create a branded tracking page and send notifications to customers through SMS and WhatsApp. The app includes an NDR (Non-Delivery Report) panel to help you manage undelivered orders and provides a branded return page with automated return pickups.

Key Features

  • Automate order processing from multiple channels

  • Generate bulk labels and invoices

  • Reduce RTO percentage with fraud detection

  • Branded tracking page and notifications through SMS & WhatsApp

  • Manage undelivered orders with NDR panel

  • Branded return page with automated return pickups

Plans

Basic Plan

$19.99/month

Includes 500 orders, 1 courier integration, email notifications, and returns module (additional charges may apply)

Silver Plan

$39.99/month

Includes 1200 orders, 3 courier integrations, email and SMS notifications, and returns module (additional charges may apply)

Gold Plan

$99.99/month

Includes 3000 orders, 5 courier integrations, custom labels, email, SMS, and WhatsApp integrations, NDR follow-ups, and returns module (additional charges may apply)

Platinum Plan

$169.99/month

Includes 5000 orders, unlimited courier integrations, picklist, sub accounts, fraud orders detection, VIP support, and returns module (additional charges may apply)

Tips and Tricks

  • Use the automated order processing feature to streamline your fulfillment process

  • Take advantage of the branded tracking page and notifications to enhance the customer experience

  • Utilize the NDR panel to effectively manage undelivered orders

Overview

Sorted Returns Center is a Shopify app that automates and simplifies the returns, exchanges, refunds, and labels process for your store. With this app, you can benefit from competitive Collect+ and USPS labels or upload your own. It provides a branded returns portal with customizable notifications to keep your customers informed on return progress. You have the power to set rules and return windows, track progress, and get key insights. Choose auto-features to reduce manual tasks and streamline your return approvals, refunds, and exchanges.

Key Features

  • Automate and simplify returns, exchanges, refunds, and labels

  • Benefit from competitive Collect+ and USPS labels or upload your own

  • Branded returns portal with customizable notifications

  • Set rules and return windows, track progress, and get insights

Plans

Silver

From $20/month

Includes 100 returns a month, Collect+ and USPS labels, branded returns portal, and more

Gold

From $50/month

Includes 300 returns a month, all features in Silver plan, auto one-click refunds, auto-exchange order creation, and more

Platinum

$500/month

Includes 3500 returns per month, all features in Silver and Gold plans, portal styling assistance, 1 hour support response time, and more

Tips and Tricks

  • Streamline your returns process with Sorted Returns Center

  • Customize your returns portal to match your brand

  • Use the insights provided by Sorted Returns Center to optimize your returns process

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Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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