Top 10 Live Chat Shopify Apps

Overview

Pushdaddy WhatsApp, Live Chat is a versatile app that allows you to provide instant support to your customers through WhatsApp chat and live chat. With this app, you can easily switch between WhatsApp chat and live chat, and automate marketing tasks such as cart recovery, order confirmation, and tracking updates. You can also add frequently asked questions (FAQ) to answer customer queries instantly, and collect reviews and send tracking updates. The app supports multiple operators, allowing you to provide efficient customer support. Additionally, you can create sign up forms to engage with your customers and boost conversions.

Key Features

• Instantly switch between WhatsApp chat and live chat

• Automated cart recovery, order confirmation, and tracking updates through WhatsApp and email

• One-minute installation with just your phone number

• Share buttons for marketing automation

• Multiple operators for better customer support

• Add frequently asked questions (FAQ) to answer order status instantly

• Automated abandoned cart recovery through WhatsApp, SMS, and email

• Review collection and sending tracking updates

• Sign up forms for customer engagement

• Support for WhatsApp chat, auto abandoned cart, Facebook Messenger, reviews, FAQ, sign up forms, and email

Plans

Tips and Tricks

• Use WhatsApp chat and live chat to provide instant support to your customers

• Automate marketing tasks such as cart recovery and order confirmation to save time and increase conversions

• Collect reviews and send tracking updates to keep your customers informed

Overview

Avada Trust Badges Sale Pop-up is a sales solution designed to skyrocket your sales with 13+ features in one. It helps create a sense of urgency and trust in your customers by displaying real-time sales notifications and countdown timers. With stunning trust badges and free shipping bar notifications, you can build customer confidence in your store. Additionally, you can connect with your customers seamlessly via WhatsApp and Messenger.

Key Features

• Create multiple countdown timers on different pages

• Create multiple trust badges with stunning designs

• Turn browsers into buyers by showing recent sales popups

• Show Free Shipping Bar notifications to encourage customers

• Connect with your customers seamlessly via WhatsApp, Messenger

Plans

Tips and Tricks

• Use multiple countdown timers on different pages to create urgency

• Design stunning trust badges to build customer confidence

• Turn browsers into buyers by showing recent sales popups

• Encourage customers with Free Shipping Bar notifications

• Connect with your customers seamlessly via WhatsApp and Messenger

Overview

Shopify Inbox is a free messaging tool that allows you to connect with shoppers in real-time. With Shopify Inbox, you can tailor your messages based on customer information, offer product recommendations and discounts, and automate greetings and FAQs. You can manage conversations from your online store and the Shop app, providing a seamless and personalized chat experience for your customers.

Key Features

• Connect with shoppers in real-time

• Tailor your messages based on customer information

• Offer product recommendations and discounts

• Automate greetings and FAQs

• Manage conversations from online store and Shop app

Plans

Tips and Tricks

• Use Shopify Inbox to engage with shoppers in real-time and provide personalized assistance

• Take advantage of the automation features to save time and streamline your customer support process

• Utilize the chat functionality to offer product recommendations and discounts, increasing order value

Overview

Tidio Live Chat & AI Chatbots is an all-in-one customer experience solution for Shopify stores. It allows you to provide excellent customer service and turn passive visitors into active buyers. With real-time live chat, you can quickly solve problems and sell proactively. The AI chatbots help increase sales and immediately answer common customer questions. You can also preview carts, check order history, and recommend products directly in the chat. Tidio Live Chat & AI Chatbots makes managing customer messages simple and efficient, acting as a strong helpdesk solution for your team.

Key Features

• Real-time live chat with visitors

• AI chatbots for sales and support

• Preview carts, check order history, and recommend products

• Easy installation and setup

• Manage and resolve customer requests with a simple ticketing system

Plans

Tips and Tricks

• Use the live chat feature to talk to your visitors and solve problems in real-time

• Take advantage of the AI chatbots to automate sales and support processes

• Preview carts, check order history, and recommend products to customers directly in the chat

Overview

HelpCenter | FAQ Chat Helpdesk is a Shopify app that helps improve customer service by providing a branded FAQ page, live chat, and automated chatbots. With HelpCenter, you can answer frequently asked questions before they even reach your inbox, provide self-support with a self-service widget, and centralize customer inquiries from multiple channels. The app also offers product tabs with descriptions and a help desk ticketing system.

Key Features

• Create a branded FAQ page using templates

• Offer live chat and automated chatbots for real-time customer support

• Manage customer inquiries from multiple channels in one help desk

• Provide product tabs with descriptions for easy navigation

• Design a self-service widget for 24/7 self-support

Plans

Tips and Tricks

• Customize your FAQ page to match your brand's design and tone

• Use chatbots to automate responses to common customer inquiries

• Centralize all customer inquiries in one help desk for easy management

Overview

Chatra — Live Chat & Chatbot is an app that helps you create conversations that drive conversions. With its live chat and chatbot features, you can engage with customers in real-time, automate customer support, and cross-sell products to increase average order value. The app also allows you to proactively reach out to customers who are stuck at checkout and integrates social and email channels for centralized conversation management.

Key Features

• Engage with customers in real-time through live chat

• Automate customer support with chatbots

• Cross-sell products to increase average order value

• Proactively reach out to customers stuck at checkout

• Integrate social and email channels for centralized conversation management

Plans

Tips and Tricks

• Use live chat to engage with customers and provide real-time support

• Set up chatbots to automate routine tasks and save time

• Cross-sell products to increase average order value

Overview

The Facebook Chat Box - Chatbot app allows store owners to stay connected with their customers through the Facebook Messenger platform. With live chat functionality, customers can send messages to your Facebook page via Messenger, ensuring uninterrupted communication. The app also offers a subscribe popup feature, abandoned cart messages, marketing campaign capabilities, and order confirmation messages. Stay connected with your customers and enhance your marketing efforts with this powerful app.

Key Features

• Live chat functionality to allow customers to send messages to your Facebook page via Messenger

• Subscribe popup feature to show a popup with a discount code to encourage customers to sign up

• Abandoned cart messages to send messages to customers when items are left in their cart

• Marketing campaign feature to build automated marketing campaigns through Messenger

• Order confirmation message feature to show detailed notifications about the order status

Plans

Tips and Tricks

• Utilize the live chat functionality to provide real-time support to your customers and enhance their shopping experience

• Take advantage of the subscribe popup feature to encourage customers to sign up and build your email list

• Use the abandoned cart messages to remind customers about their abandoned items and encourage them to complete their purchase

• Create engaging marketing campaigns through Messenger to reach your customers directly and drive conversions

• Make use of the order confirmation message feature to keep your customers informed about their order status and provide a seamless shopping experience

Overview

Flowio Email Marketing, Pop Up is an all-in-one solution that helps you increase sales through omnichannel marketing. It offers a range of tools such as pop-ups, email marketing, SMS campaigns, live chat, and marketing automation. With Flowio, you can capture emails easily, send personalized campaigns, automate marketing workflows, and manage contact lists. The app is designed to enhance the customer experience and increase sales.

Key Features

• Capture emails easily with high-converting pop-up templates

• Send personalized email and SMS campaigns

• Automate marketing workflows based on customer interactions

• Manage and segment contact lists

• Engage and support customers with live chat

• 24/7 support

Plans

Tips and Tricks

• Use high-converting pop-up templates to capture more emails

• Personalize your email and SMS campaigns to engage customers

• Automate marketing workflows to save time and increase efficiency

Overview

RT: WhatsApp Chat, Live Chat is an app that allows you to easily communicate with your customers through popular messaging apps like WhatsApp and Telegram. With this app, you can improve the customer support experience by providing real-time chat functionality on your website. It works seamlessly with all Shopify themes and allows you to stay connected with your customers and respond to their messages from any device. You will also receive notifications for new messages directly on your website, ensuring uninterrupted communication with your customers.

Key Features

• Easily communicate with customers via popular messaging apps like WhatsApp and Telegram

• Improve customer support experience with real-time chat

• Works seamlessly with all Shopify themes

• Stay connected with customers and respond from any device

• Receive notifications for new messages directly on your website

Plans

Tips and Tricks

• Make sure to respond to customer messages promptly to provide excellent customer service

• Customize the chat widget to match your store's branding for a cohesive look

• Use the app's performance tracking feature to analyze and improve your customer chat service

Overview

PingMe Facebook Messenger Chat is an app that allows you to live chat and engage with customers everywhere they shop, including Facebook Messenger, Instagram, and Whatsapp. With one-click integration, you can keep conversations persistent across your Shopify stores and social media platforms. This app saves you time and money with real-time messages, centralized customer engagement, and insightful tracking data. It is not just a chatbot, but a tool that enables you to have real conversations and provide superior customer service.

Key Features

• Live chat widget for better customer support and increased sales

• Centralized customer engagement for easier remarketing

• Engage with customers anytime at every touchpoint with insightful analytics

• Take care of your customers 24/7 and reach them even when they leave the website

• Beautiful and modern chat widget that suits all themes

Plans

Tips and Tricks

• Use the live chat widget to provide better customer support and increase sales

• Take advantage of the centralized customer engagement feature to streamline your remarketing efforts

• Utilize the insightful analytics to engage with customers at every touchpoint