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Top 10 Feedback And Surveys Shopify Apps

Collecting feedback and conducting surveys is crucial for understanding your customers' needs and improving your products or services. A feedback and surveys Shopify app can help you easily create and manage surveys, feedback forms, and polls within your store. These apps offer various question types, customizable designs, and automated email triggers to gather valuable insights from your customers. By listening to your customers and acting upon their feedback, you can enhance their experience, tailor your offerings, and increase customer satisfaction. With a feedback and surveys app, you can make data-driven decisions and continuously improve your business.

Table of contents

  1. qikify Contact Us Form Builder
  2. Customer Testimonials Showcase
  3. Hulk Contact Us Form
  4. Fairing: Post‑purchase Surveys
  5. Reputon Testimonials Slider
  6. Zigpoll Customer Surveys
  7. Grapevine Surveys
  8. Testimonials Master - Testimonial Master - Add testimonials to your website
  9. POWR: Customer Survey | Poll
  10. Reveal: Customer Data & NPS
shopify app icon

qikify Contact Us Form Builder

455 reviews

Categories

Marketing & conversion

Store management

Feedback & surveys

Email marketing

Conversion

Overview

qikify Contact Us Form Builder is an easy-to-use Shopify app that allows you to create custom forms without any coding knowledge. With various field types available, you can collect any information effortlessly. Display forms as popups, bubbles, or embedded on your website. Protect your forms from spam with Google reCaptcha. Store, manage, and export form submissions for easy access. The app also integrates with Shopify Customer, Mailchimp, and Klaviyo for seamless data synchronization. Responsive and customizable contact forms ensure a great user experience.

Key Features

  • Create custom forms with various field types

  • Display forms as popups, bubbles, or embedded

  • Protect forms from spam with Google reCaptcha

  • Store, manage, and export form submissions

  • Integrates with Shopify Customer, Mailchimp, Klaviyo

  • Responsive and customizable contact forms

Plans

Free Forever

Free

Includes 1 form, 10 fields/form, sticky button, and more

Basic Plan

$5.99/month

Includes everything in Free plan, plus 3 forms, unlimited fields, and more

Premium Plan

$7.99/month

Includes everything in Basic plan, plus unlimited forms, multiple recipients, and more

Tips and Tricks

  • Customize the design of your contact forms to match your store's branding

  • Use different types of fields to collect specific information from your customers

  • Regularly review and export form submissions to stay updated with customer inquiries

Overview

Customer Testimonials Showcase is a Shopify app that allows you to collect and showcase customer testimonials on your store. With this app, you can display testimonials in a grid or slideshow format, customize the display style, and choose from premade templates. You can collect testimonials from customers using a submission form and even collect and display photo reviews. The app also provides an easy way to sort and manage testimonials from the admin panel.

Key Features

  • Collect and showcase customer testimonials in a grid or slideshow format

  • Customize the display style and choose from premade templates

  • Collect testimonials from customers using a submission form

  • Collect and display photo reviews

  • Easily sort and manage testimonials from the admin panel

Plans

Free

Free

Add up to 2 testimonials, includes branding, multiple display styles, customizations, import/export testimonials, email/live chat support

Basic

$9.99/month

Up to 50 testimonials, remove branding, multiple styles, photo reviews, import/export testimonials, live chat support

Pro

$19.99/month

All features in basic plan + remove branding, up to 100 testimonials, dedicated customer success manager, live chat support

Tips and Tricks

  • Use the grid or slideshow format to showcase customer testimonials on your store's homepage or dedicated testimonials page

  • Encourage customers to leave reviews by offering incentives such as discounts or freebies

  • Regularly update and refresh your testimonials to keep them relevant and engaging

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Hulk Contact Us Form

294 reviews

Overview

Hulk Contact Us Form is an easy-to-use and customizable form builder app that allows you to create professional contact forms and contact us pages for your Shopify store. With the ability to customize your forms, set up auto-responders, and track form submissions, this app is perfect for businesses looking to enhance their customer communication.

Key Features

  • Create customized contact forms with six customizable fields

  • Add contact forms to your current store theme

  • Set up auto-responders for all form submissions

  • Track all form entries in a one-step database

  • Protect against spam and abuse with built-in reCAPTCHA

  • Export contact form submissions in a date-sorted format

Plans

Starter Plan

$10/month

Includes Google ReCaptcha, six field types, form display customization, custom branded form, custom Thank You message, and more

Pro Plan

$16/month

Includes everything in the Starter plan, plus open form in popup, mark as important, submission reports by email, auto-responder email, admin email with tokens, and more

Tips and Tricks

  • Customize your contact form to match your store's branding

  • Set up auto-responders to provide immediate feedback to customers

  • Regularly export and review your contact form submissions for valuable insights

Overview

Fairing: Post‑purchase Surveys is an app that allows you to collect actionable consumer insights and append survey responses to your customer's order data. With Fairing, you can integrate these insights across your marketing stack and get proprietary data on attribution, personalization, CRO, and competitive research. The app provides a user-friendly interface to create custom surveys for different customer segments and offers pre-built questions that you can launch with a single click. You can also export survey responses for further analysis and integrate with popular apps like Klaviyo and Google Analytics.

Key Features

  • Collect actionable consumer insights

  • Append survey responses to customer's order data

  • Integrate insights across your marketing stack

  • Get proprietary data on attribution, personalization, CRO, and competitive research

  • Create custom surveys for different customer segments

  • Launch pre-built questions with a single click

  • Export survey responses for further analysis

  • Integrate with popular apps like Klaviyo and Google Analytics

Plans

Basic Plan

$49/month

Includes post-purchase surveys, question stream, follow-up questions, export responses, all integrations, and API access

Pro Plan

$99/month

Includes all features of the Basic Plan plus support for up to 5k orders

Advanced Plan

$149/month

Includes all features of the Pro Plan plus support for up to 10k orders

Tips and Tricks

  • Use the survey responses to improve your marketing ROI by understanding how customers heard about your store

  • Segment your surveys based on customer attributes like new vs returning, product purchased, or geography

  • Export survey responses and integrate them with popular marketing apps like Klaviyo and Google Analytics for deeper analysis

Overview

The Reputon Testimonials Slider app is designed to help Shopify store owners improve their site's trust, reputation, and social proof by showcasing client testimonials and embedding excellent recommendations widgets, photo reviews, YouTube video reviews, TikTok shop reviews, and more. With Reputon, you can easily collect and add reviews to your website, customize the review request form, and import reviews from platforms like Yotpo, Aliexpress, Amazon, and more.

Key Features

  • Collect and embed testimonials, photo reviews, and video reviews

  • Improve site trust and reputation with social proof

  • Import reviews from various platforms

  • Choose from different styles of review widgets

  • Customize review request forms

Plans

Free

Free

1 widget, up to 4 testimonials, Reputon branding

Premium

$5.99/month

Unlimited widgets, unlimited testimonials, no Reputon branding link, custom widget style, YouTube video, testimonial form page, QR code

Tips and Tricks

  • Make sure to customize the review request form to match your brand's style and tone

  • Regularly update your testimonials and reviews to keep them fresh and relevant

  • Consider using different styles of review widgets to see which one works best for your store

Overview

Zigpoll Customer Surveys is a fast-loading, multilingual, and fully customizable survey app designed to help you learn from your customers at the right moments. With Zigpoll, you can create and deliver surveys on your site or via email and SMS with no-code setup in seconds. The app integrates seamlessly with Shopify and popular marketing tools, allowing you to gather insights from your zero-party data and optimize your business roadmap, marketing spend, and conversion rates.

Key Features

  • Create and deliver customizable surveys to customers

  • Trigger surveys at the right moments, such as post-purchase or abandoned checkout

  • Integrate with popular marketing tools like Klaviyo, Mailchimp, and Google Analytics

  • Gather insights from customer data using AI and dashboard analytics

  • Optimize business roadmap, marketing spend, and conversion rates

Plans

Lite

Free

100 responses / mo, weekly AI insights, unlimited surveys, multi-language support, export survey data, automated reports

Basic

$10/month

200 responses / mo, weekly AI insights, unlimited surveys, multi-language support, export survey data, automated reports

Standard

$25/month

500 responses / mo, weekly AI insights, unlimited surveys, multi-language support, export survey data, automated reports, hide Zigpoll branding

Pro

$100/month

Unlimited responses, weekly AI insights, unlimited surveys, multi-language support, export survey data, automated reports, hide Zigpoll branding

Tips and Tricks

  • Use Zigpoll to trigger post-purchase surveys and gather valuable feedback from customers

  • Integrate Zigpoll with your favorite marketing tools to streamline your data collection and analysis

  • Regularly analyze the insights gathered from Zigpoll to optimize your marketing strategies and improve customer satisfaction

Overview

Grapevine Surveys is a Shopify app that allows you to build post purchase surveys and gather valuable insights on your customers. With Grapevine Surveys, you can easily create surveys and track submissions, including the sale value for each customer. This enables you to analyze survey responses against revenue and determine the best performing channels for your business. You can also publish surveys on multiple channels to reach a wider audience.

Key Features

  • Build post purchase surveys

  • Gather zero-party data

  • Gain insights on customers

  • Track submissions and sale value

  • Analyze survey responses against revenue

  • Publish surveys on multiple channels

Plans

Complete

$25/month

Unlimited Responses, No Branding, Multiple Surveys, Surveys on Different Channels, Survey stats and reports, Multiple Integrations, and more...

Tips and Tricks

  • Use post purchase surveys to gather valuable insights on your customers

  • Track survey submissions and analyze them against revenue to determine the best performing channels

  • Publish surveys on multiple channels to reach a wider audience

shopify app icon

Testimonials Master - Testimonial Master - Add testimonials to your website

94 reviews

Overview

Testimonials Master is a Shopify app that allows you to easily add customer testimonials to your website. It provides multiple display options including grid view and slider view, allowing you to customize the appearance of testimonials to match your brand. You can collect new testimonials from the front end via the testimonial submission form and even add images to testimonials. The app also offers customization options for font, color, and other elements. Testimonials Master is responsive and works seamlessly on both mobile and desktop devices. It also offers features like import and export of testimonials and email notification for new testimonials. The app offers a free plan with a 7-day free trial.

Key Features

  • Easily add customer testimonials to your website

  • Choose from multiple display options including grid view and slider view

  • Customize the appearance of testimonials to match your brand

  • Collect new testimonials from the front end via the testimonial submission form

  • Option to add images to testimonials

  • Customize font, color, and other options

  • Responsive design for mobile and desktop

  • Import and export testimonials

  • Email notification for new testimonials

  • Free plan available with 7-day free trial

Plans

Free Plan

Free

Includes grid view, up to 5 testimonials, customization options, and customer support

Basic Plan

$3.99/month

Includes all features of the free plan plus additional display options, styles, and the ability to add up to 50 testimonials

Premium Plan

$7.99/month

Includes all features of the basic plan plus unlimited testimonials, import/export functionality, email notifications, and extra customization options

Tips and Tricks

  • Make sure to choose a display option that matches the style of your website

  • Encourage customers to submit testimonials through the testimonial submission form

  • Regularly update and refresh the testimonials on your website to keep them relevant and engaging

Overview

POWR: Customer Survey | Poll is a Shopify app that allows you to create customizable customer surveys to gather valuable post-purchase feedback. With this app, you can easily integrate with Google Sheets to receive instant email alerts for survey responses. All survey data is autosaved to your own personal POWR Response Dashboard. You can also sync contacts with Shopify Customers and add various field options like dropdowns, multiple choice, email, images, and star ratings. Additionally, you can enable reCAPTCHA to prevent spammers.

Key Features

  • Create customizable customer surveys

  • Gather valuable post-purchase feedback

  • Integrate with Google Sheets for instant email alerts

  • Save survey data to your own POWR Response Dashboard

  • Sync contacts with Shopify Customers

  • Add various field options like dropdowns, multiple choice, email, images, and star ratings

  • Enable reCAPTCHA to prevent spammers

Plans

Free

Free

25 form submissions per month, 6 form fields, 1 email admin, enable ratings, reCAPTCHA, collect payments, submission dashboard, new sub alerts, autoresponder

Starter

$9.99/month or $59.28/year

All Free features, plus, remove POWR branding, 12 form fields, 2 email admins, multi-step survey, GDPR compliance, advanced submission controls

Pro

$17.49/month or $145.68/year

All Starter features, plus, 1K submissions, 20 form fields, 10MB file upload, conditional logic, custom CSS & JS, unlimited integrations

Business

$89.99/month or $971.88/year

All Pro features, plus, full access to all 60 POWR Apps, including Form Builder, Instagram Feed, Popup, Countdown Timer, and more

Tips and Tricks

  • Use the customizable survey templates to quickly create professional surveys

  • Regularly review and analyze the survey data to gain valuable insights

  • Utilize the integration with Google Sheets to easily manage and track survey responses

Overview

Reveal: Customer Data & NPS is an app that provides valuable insights into customer behavior and preferences. With Reveal, you can segment your customers based on RFM analysis, allowing you to target specific customer groups with personalized marketing campaigns. The app also includes automated NPS surveys to measure customer satisfaction and identify areas for improvement. Additionally, Reveal helps you track customer retention and lifetime value, allowing you to make data-driven decisions to optimize your business strategies.

Key Features

  • Gain insights into customer behavior and preferences

  • Segment customers based on RFM analysis

  • Automate NPS surveys to measure customer satisfaction

  • Track customer retention and lifetime value

  • Generate reports and analytics for data-driven decision making

Plans

Free Plan

Free

Basic features for small businesses

Scale Plan

$299/month

Advanced features for growing businesses

Tips and Tricks

  • Use the RFM analysis feature to identify your best and worst customers and tailor your marketing strategies accordingly

  • Regularly monitor NPS scores and customer feedback to identify areas for improvement and enhance customer satisfaction

  • Leverage the customer segmentation feature to create personalized marketing campaigns and increase customer engagement

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Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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