Top 10 Feedback And Surveys Shopify Apps
Collecting feedback and conducting surveys is crucial for understanding your customers' needs and improving your products or services. A feedback and surveys Shopify app can help you easily create and manage surveys, feedback forms, and polls within your store. These apps offer various question types, customizable designs, and automated email triggers to gather valuable insights from your customers. By listening to your customers and acting upon their feedback, you can enhance their experience, tailor your offerings, and increase customer satisfaction. With a feedback and surveys app, you can make data-driven decisions and continuously improve your business.
Table of contents
- qikify Contact Us Form Builder
- Customer Testimonials Showcase
- Hulk Contact Us Form
- Fairing: Post‑purchase Surveys
- Reputon Testimonials Slider
- Zigpoll Customer Surveys
- Grapevine Surveys
- Testimonials Master - Testimonial Master - Add testimonials to your website
- POWR: Customer Survey | Poll
- Reveal: Customer Data & NPS
qikify Contact Us Form Builder
455 reviews
Overview
qikify Contact Us Form Builder is an easy-to-use Shopify app that allows you to create custom forms without any coding knowledge. With various field types available, you can collect any information effortlessly. Display forms as popups, bubbles, or embedded on your website. Protect your forms from spam with Google reCaptcha. Store, manage, and export form submissions for easy access. The app also integrates with Shopify Customer, Mailchimp, and Klaviyo for seamless data synchronization. Responsive and customizable contact forms ensure a great user experience.
Key Features
Create custom forms with various field types
Display forms as popups, bubbles, or embedded
Protect forms from spam with Google reCaptcha
Store, manage, and export form submissions
Integrates with Shopify Customer, Mailchimp, Klaviyo
Responsive and customizable contact forms
Plans
Free Forever
Free
Includes 1 form, 10 fields/form, sticky button, and more
Basic Plan
$5.99/month
Includes everything in Free plan, plus 3 forms, unlimited fields, and more
Premium Plan
$7.99/month
Includes everything in Basic plan, plus unlimited forms, multiple recipients, and more
Tips and Tricks
Customize the design of your contact forms to match your store's branding
Use different types of fields to collect specific information from your customers
Regularly review and export form submissions to stay updated with customer inquiries
Customer Testimonials Showcase
391 reviews
Overview
Customer Testimonials Showcase is a Shopify app that allows you to collect and showcase customer testimonials on your store. With this app, you can display testimonials in a grid or slideshow format, customize the display style, and choose from premade templates. You can collect testimonials from customers using a submission form and even collect and display photo reviews. The app also provides an easy way to sort and manage testimonials from the admin panel.
Key Features
Collect and showcase customer testimonials in a grid or slideshow format
Customize the display style and choose from premade templates
Collect testimonials from customers using a submission form
Collect and display photo reviews
Easily sort and manage testimonials from the admin panel
Plans
Free
Free
Add up to 2 testimonials, includes branding, multiple display styles, customizations, import/export testimonials, email/live chat support
Basic
$9.99/month
Up to 50 testimonials, remove branding, multiple styles, photo reviews, import/export testimonials, live chat support
Pro
$19.99/month
All features in basic plan + remove branding, up to 100 testimonials, dedicated customer success manager, live chat support
Tips and Tricks
Use the grid or slideshow format to showcase customer testimonials on your store's homepage or dedicated testimonials page
Encourage customers to leave reviews by offering incentives such as discounts or freebies
Regularly update and refresh your testimonials to keep them relevant and engaging
Hulk Contact Us Form
294 reviews
Overview
Hulk Contact Us Form is an easy-to-use and customizable form builder app that allows you to create professional contact forms and contact us pages for your Shopify store. With the ability to customize your forms, set up auto-responders, and track form submissions, this app is perfect for businesses looking to enhance their customer communication.
Key Features
Create customized contact forms with six customizable fields
Add contact forms to your current store theme
Set up auto-responders for all form submissions
Track all form entries in a one-step database
Protect against spam and abuse with built-in reCAPTCHA
Export contact form submissions in a date-sorted format
Plans
Starter Plan
$10/month
Includes Google ReCaptcha, six field types, form display customization, custom branded form, custom Thank You message, and more
Pro Plan
$16/month
Includes everything in the Starter plan, plus open form in popup, mark as important, submission reports by email, auto-responder email, admin email with tokens, and more
Tips and Tricks
Customize your contact form to match your store's branding
Set up auto-responders to provide immediate feedback to customers
Regularly export and review your contact form submissions for valuable insights
Fairing: Post‑purchase Surveys
166 reviews
Overview
Fairing: Post‑purchase Surveys is an app that allows you to collect actionable consumer insights and append survey responses to your customer's order data. With Fairing, you can integrate these insights across your marketing stack and get proprietary data on attribution, personalization, CRO, and competitive research. The app provides a user-friendly interface to create custom surveys for different customer segments and offers pre-built questions that you can launch with a single click. You can also export survey responses for further analysis and integrate with popular apps like Klaviyo and Google Analytics.
Key Features
Collect actionable consumer insights
Append survey responses to customer's order data
Integrate insights across your marketing stack
Get proprietary data on attribution, personalization, CRO, and competitive research
Create custom surveys for different customer segments
Launch pre-built questions with a single click
Export survey responses for further analysis
Integrate with popular apps like Klaviyo and Google Analytics
Plans
Basic Plan
$49/month
Includes post-purchase surveys, question stream, follow-up questions, export responses, all integrations, and API access
Pro Plan
$99/month
Includes all features of the Basic Plan plus support for up to 5k orders
Advanced Plan
$149/month
Includes all features of the Pro Plan plus support for up to 10k orders
Tips and Tricks
Use the survey responses to improve your marketing ROI by understanding how customers heard about your store
Segment your surveys based on customer attributes like new vs returning, product purchased, or geography
Export survey responses and integrate them with popular marketing apps like Klaviyo and Google Analytics for deeper analysis
Reputon Testimonials Slider
161 reviews
Overview
The Reputon Testimonials Slider app is designed to help Shopify store owners improve their site's trust, reputation, and social proof by showcasing client testimonials and embedding excellent recommendations widgets, photo reviews, YouTube video reviews, TikTok shop reviews, and more. With Reputon, you can easily collect and add reviews to your website, customize the review request form, and import reviews from platforms like Yotpo, Aliexpress, Amazon, and more.
Key Features
Collect and embed testimonials, photo reviews, and video reviews
Improve site trust and reputation with social proof
Import reviews from various platforms
Choose from different styles of review widgets
Customize review request forms
Plans
Free
Free
1 widget, up to 4 testimonials, Reputon branding
Premium
$5.99/month
Unlimited widgets, unlimited testimonials, no Reputon branding link, custom widget style, YouTube video, testimonial form page, QR code
Tips and Tricks
Make sure to customize the review request form to match your brand's style and tone
Regularly update your testimonials and reviews to keep them fresh and relevant
Consider using different styles of review widgets to see which one works best for your store
Zigpoll Customer Surveys
161 reviews
Overview
Zigpoll Customer Surveys is a fast-loading, multilingual, and fully customizable survey app designed to help you learn from your customers at the right moments. With Zigpoll, you can create and deliver surveys on your site or via email and SMS with no-code setup in seconds. The app integrates seamlessly with Shopify and popular marketing tools, allowing you to gather insights from your zero-party data and optimize your business roadmap, marketing spend, and conversion rates.
Key Features
Create and deliver customizable surveys to customers
Trigger surveys at the right moments, such as post-purchase or abandoned checkout
Integrate with popular marketing tools like Klaviyo, Mailchimp, and Google Analytics
Gather insights from customer data using AI and dashboard analytics
Optimize business roadmap, marketing spend, and conversion rates
Plans
Lite
Free
100 responses / mo, weekly AI insights, unlimited surveys, multi-language support, export survey data, automated reports
Basic
$10/month
200 responses / mo, weekly AI insights, unlimited surveys, multi-language support, export survey data, automated reports
Standard
$25/month
500 responses / mo, weekly AI insights, unlimited surveys, multi-language support, export survey data, automated reports, hide Zigpoll branding
Pro
$100/month
Unlimited responses, weekly AI insights, unlimited surveys, multi-language support, export survey data, automated reports, hide Zigpoll branding
Tips and Tricks
Use Zigpoll to trigger post-purchase surveys and gather valuable feedback from customers
Integrate Zigpoll with your favorite marketing tools to streamline your data collection and analysis
Regularly analyze the insights gathered from Zigpoll to optimize your marketing strategies and improve customer satisfaction
Grapevine Surveys
149 reviews
Overview
Grapevine Surveys is a Shopify app that allows you to build post purchase surveys and gather valuable insights on your customers. With Grapevine Surveys, you can easily create surveys and track submissions, including the sale value for each customer. This enables you to analyze survey responses against revenue and determine the best performing channels for your business. You can also publish surveys on multiple channels to reach a wider audience.
Key Features
Build post purchase surveys
Gather zero-party data
Gain insights on customers
Track submissions and sale value
Analyze survey responses against revenue
Publish surveys on multiple channels
Plans
Complete
$25/month
Unlimited Responses, No Branding, Multiple Surveys, Surveys on Different Channels, Survey stats and reports, Multiple Integrations, and more...
Tips and Tricks
Use post purchase surveys to gather valuable insights on your customers
Track survey submissions and analyze them against revenue to determine the best performing channels
Publish surveys on multiple channels to reach a wider audience
Testimonials Master - Testimonial Master - Add testimonials to your website
94 reviews
Overview
Testimonials Master is a Shopify app that allows you to easily add customer testimonials to your website. It provides multiple display options including grid view and slider view, allowing you to customize the appearance of testimonials to match your brand. You can collect new testimonials from the front end via the testimonial submission form and even add images to testimonials. The app also offers customization options for font, color, and other elements. Testimonials Master is responsive and works seamlessly on both mobile and desktop devices. It also offers features like import and export of testimonials and email notification for new testimonials. The app offers a free plan with a 7-day free trial.
Key Features
Easily add customer testimonials to your website
Choose from multiple display options including grid view and slider view
Customize the appearance of testimonials to match your brand
Collect new testimonials from the front end via the testimonial submission form
Option to add images to testimonials
Customize font, color, and other options
Responsive design for mobile and desktop
Import and export testimonials
Email notification for new testimonials
Free plan available with 7-day free trial
Plans
Free Plan
Free
Includes grid view, up to 5 testimonials, customization options, and customer support
Basic Plan
$3.99/month
Includes all features of the free plan plus additional display options, styles, and the ability to add up to 50 testimonials
Premium Plan
$7.99/month
Includes all features of the basic plan plus unlimited testimonials, import/export functionality, email notifications, and extra customization options
Tips and Tricks
Make sure to choose a display option that matches the style of your website
Encourage customers to submit testimonials through the testimonial submission form
Regularly update and refresh the testimonials on your website to keep them relevant and engaging
POWR: Customer Survey | Poll
93 reviews
Overview
POWR: Customer Survey | Poll is a Shopify app that allows you to create customizable customer surveys to gather valuable post-purchase feedback. With this app, you can easily integrate with Google Sheets to receive instant email alerts for survey responses. All survey data is autosaved to your own personal POWR Response Dashboard. You can also sync contacts with Shopify Customers and add various field options like dropdowns, multiple choice, email, images, and star ratings. Additionally, you can enable reCAPTCHA to prevent spammers.
Key Features
Create customizable customer surveys
Gather valuable post-purchase feedback
Integrate with Google Sheets for instant email alerts
Save survey data to your own POWR Response Dashboard
Sync contacts with Shopify Customers
Add various field options like dropdowns, multiple choice, email, images, and star ratings
Enable reCAPTCHA to prevent spammers
Plans
Free
Free
25 form submissions per month, 6 form fields, 1 email admin, enable ratings, reCAPTCHA, collect payments, submission dashboard, new sub alerts, autoresponder
Starter
$9.99/month or $59.28/year
All Free features, plus, remove POWR branding, 12 form fields, 2 email admins, multi-step survey, GDPR compliance, advanced submission controls
Pro
$17.49/month or $145.68/year
All Starter features, plus, 1K submissions, 20 form fields, 10MB file upload, conditional logic, custom CSS & JS, unlimited integrations
Business
$89.99/month or $971.88/year
All Pro features, plus, full access to all 60 POWR Apps, including Form Builder, Instagram Feed, Popup, Countdown Timer, and more
Tips and Tricks
Use the customizable survey templates to quickly create professional surveys
Regularly review and analyze the survey data to gain valuable insights
Utilize the integration with Google Sheets to easily manage and track survey responses
Reveal: Customer Data & NPS
93 reviews
Overview
Reveal: Customer Data & NPS is an app that provides valuable insights into customer behavior and preferences. With Reveal, you can segment your customers based on RFM analysis, allowing you to target specific customer groups with personalized marketing campaigns. The app also includes automated NPS surveys to measure customer satisfaction and identify areas for improvement. Additionally, Reveal helps you track customer retention and lifetime value, allowing you to make data-driven decisions to optimize your business strategies.
Key Features
Gain insights into customer behavior and preferences
Segment customers based on RFM analysis
Automate NPS surveys to measure customer satisfaction
Track customer retention and lifetime value
Generate reports and analytics for data-driven decision making
Plans
Free Plan
Free
Basic features for small businesses
Scale Plan
$299/month
Advanced features for growing businesses
Tips and Tricks
Use the RFM analysis feature to identify your best and worst customers and tailor your marketing strategies accordingly
Regularly monitor NPS scores and customer feedback to identify areas for improvement and enhance customer satisfaction
Leverage the customer segmentation feature to create personalized marketing campaigns and increase customer engagement
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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