Top 10 Customer Retention Shopify Apps

Overview

Smile.io is a powerful loyalty, referrals, and VIP rewards program app for Shopify. It helps increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. With Smile.io, you can create a program in minutes without any coding required. It offers easy integrations with your favorite apps and provides 24/7 support from a team of experts.

Key Features

• Create your own loyalty and rewards program

• Customize the rewards launcher, panel, and emails

• Encourage repeat purchases with guest shopper rewards

• Integrate with your favorite apps for email, reviews, and customer service

• Remind customers of their points and referral link with Nudges

• Auto-translate your loyalty program to multiple languages

Plans

Tips and Tricks

• Customize your rewards program to match your brand aesthetic

• Use Nudges to remind customers of their points and referral link

• Integrate with email, reviews, and customer service apps for a seamless experience

Overview

Yotpo: Loyalty & Rewards is an agile loyalty platform that simplifies customer loyalty and retention. With this app, you can build a customizable, retention-driving loyalty program that offers more than just rewards. Customers can earn and redeem points with 20+ out-of-the-box campaigns, ultimately driving repeat purchases, increasing customer lifetime value, and boosting engagement. The detailed loyalty and referral program analytics help you understand consumer behavior and make data-driven decisions to catalyze customer retention and create lasting brand loyalty.

Key Features

• Build a customizable, retention-driving loyalty program

• Launch quickly and iterate endlessly with no coding

• Earn and redeem points with 20+ out-of-the-box campaigns

• Boost repeat purchases, increase LTV, and boost engagement

• Monitor and evaluate loyalty and referral program ROI

• Customize, launch, and manage loyalty and rewards program

• Motivate repeat purchases and engagement with diverse rewards

• Deploy a tiered program based on points, spend, purchases, or referrals

• Create a comprehensive loyalty experience, not just a program

Plans

Tips and Tricks

• Offer a variety of rewards to cater to different customer preferences

• Promote your loyalty program through email marketing and social media

• Use the detailed analytics to optimize your program and identify opportunities for improvement

Overview

BON Loyalty Rewards Referrals is a powerful loyalty program builder designed exclusively for rapid-growth merchants. With BON, you can easily foster customer loyalty and encourage repeat purchases. The app offers a wide range of solutions to please customers and drive sales, including a referral program, VIP program, and customizable rewards. You can tailor everything to reflect your branding, from the loyalty widget to emails and content. BON also provides fast and responsive 24/7 customer support, ensuring you have the assistance you need.

Key Features

• Motivate repeat purchases by rewarding points to online & POS customers

• Fully-customized rewards with expiry dates, available to combine discounts

• Showcase 250+ languages simultaneously for loyalty widget and automated emails

• Advanced features with affordable prices (loyalty page, point expiry, VIP Tiers)

• Fast & responsive 24/7 customer support

Plans

Tips and Tricks

• Offer personalized rewards to enhance customer satisfaction

• Promote your loyalty program through email marketing and social media

• Utilize the referral program to drive sales through word-of-mouth marketing

Overview

Route’s post-purchase platform helps online brands and retailers transform their customers’ buying journey from ordered to delivered, and everywhere in between. Offer immersive package tracking that keeps your brand top-of-mind and deliver personalized product recommendations that drive additional purchases. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage – with carbon neutral shipping on all protected orders.

Key Features

• Immersive package tracking

• Personalized product recommendations

• Shipping insurance for loss, theft, or damage

• Carbon neutral shipping on all protected orders

• Reduce support costs and increase revenue

• Boost conversion and capture more sales

• Give customers confidence and peace of mind

• Efficiently handle support and claims

• Increase customer lifetime value with product recommendations

Plans

Tips and Tricks

• Use immersive package tracking to keep your brand top-of-mind

• Deliver personalized product recommendations to drive additional purchases

• Offer shipping insurance to give shoppers peace of mind at checkout

• Reduce support costs by efficiently handling support and claims

• Increase customer lifetime value with targeted product recommendations

Overview

SELLY ‑ Promotion & Pricing is a Shopify app that helps increase sales in various ways. It offers flexible discounts to attract customers and boost conversion rates. Powerful tools like bundles, upsells, and cross-sells are available to encourage customers to add more products and increase average order value. The app also provides coupons on the order status page to improve customer retention.

Key Features

• Increase conversion rate with flexible discounts

• Boost average order value with powerful tools

• Improve retention rate with coupons on order status page

Plans

Tips and Tricks

• Use flexible discounts to attract customers and increase conversion rates

• Utilize powerful tools like bundles and upsells to boost average order value

• Offer coupons on the order status page to improve customer retention

Overview

Skio Subscriptions (YC S20) is a powerful app that helps brands sell subscriptions without the hassle. With Skio, you can effortlessly set up and manage subscriptions for your Shopify store. It integrates seamlessly with popular apps like Klaviyo, Attentive, Shogun, Postscript, Gorgias, and Replo, allowing you to streamline your subscription business. Skio also offers advanced features like passwordless login to reduce customer tickets and the Skio Data Platform to help you understand your revenue. With Skio, you can reduce churn with a conditional cancel flow and easily migrate to the native 1-click Shopify Checkout from other platforms.

Key Features

• Effortlessly set up and manage subscriptions for your Shopify store

• Integrate with popular apps like Klaviyo, Attentive, Shogun, Postscript, Gorgias, and Replo

• Reduce customer tickets with passwordless login

• Understand revenue with the Skio Data Platform

• Reduce churn with a conditional cancel flow

• Easily migrate to native 1-click Shopify Checkout from other platforms

Plans

Tips and Tricks

• Use Skio to effortlessly set up and manage subscriptions for your Shopify store

• Integrate Skio with popular apps like Klaviyo, Attentive, Shogun, Postscript, Gorgias, and Replo to streamline your subscription business

• Take advantage of Skio's advanced features like passwordless login and the Skio Data Platform to reduce customer tickets and gain insights into your revenue

Overview

Giftkart: Gift Card & CashBack is an all-in-one gift card suite for Shopify stores. With this app, you can create branded digital gift cards, run reward and loyalty campaigns, offer cashback and store credits, schedule message delivery, and include video messages in gift cards. It helps you automate your growth for holidays and events, boosting acquisition, conversion, and retention.

Key Features

• Create branded digital gift cards

• Run reward and loyalty campaigns

• Offer cashback and store credits

• Schedule message delivery

• Include video messages in gift cards

• Automate growth for holidays and events

Plans

Tips and Tricks

• Use the app to create personalized and branded digital gift cards for your customers

• Run reward and loyalty campaigns to retain customers and increase average order value

• Offer cashback and store credits to incentivize repeat purchases

• Schedule message delivery and include video messages in gift cards for a personalized touch

• Automate your growth for holidays and events to maximize sales and customer engagement

Overview

Reveal: Customer Data & NPS is an app that provides valuable insights into customer behavior and preferences. With Reveal, you can segment your customers based on RFM analysis, allowing you to target specific customer groups with personalized marketing campaigns. The app also includes automated NPS surveys to measure customer satisfaction and identify areas for improvement. Additionally, Reveal helps you track customer retention and lifetime value, allowing you to make data-driven decisions to optimize your business strategies.

Key Features

• Gain insights into customer behavior and preferences

• Segment customers based on RFM analysis

• Automate NPS surveys to measure customer satisfaction

• Track customer retention and lifetime value

• Generate reports and analytics for data-driven decision making

Plans

Tips and Tricks

• Use the RFM analysis feature to identify your best and worst customers and tailor your marketing strategies accordingly

• Regularly monitor NPS scores and customer feedback to identify areas for improvement and enhance customer satisfaction

• Leverage the customer segmentation feature to create personalized marketing campaigns and increase customer engagement

Overview

Rewardify is a powerful Shopify app that allows you to manage credit accounts for your customers across both POS and Online platforms. With Rewardify, you can issue store credit for any reason or for returns, as well as credit as a loyalty reward based on specific customer behaviors. You can even create VIP or Employee programs and issue rebates for purchasing samples. Rewardify provides a seamless experience for your customers, allowing them to earn and receive credit and apply it whenever they want.

Key Features

• Issue store credit at will for any reason or for returns

• Issue credit as a loyalty based on specific customer behaviour

• Issue rebates for purchasing samples towards full size products

• Create a VIP / Employee program that matches your budget

• Allow your customers to use their credit when they want to

Plans

Tips and Tricks

• Create different credit programs to reward different customer behaviors

• Offer exclusive benefits and discounts to VIP or Employee program members

• Promote your credit programs to encourage customer engagement and repeat purchases

Overview

Appstle Loyalty & Rewards is a comprehensive and highly customizable loyalty tool for Shopify stores. It allows you to create and manage efficient loyalty programs, offering innovative and friction-free loyalty perks to your customers. With features like churn control and customer retention, you can continually grow your customer lifetime value (CLTV) and brand value through personalization and analytics-backed iteration. The app is natively integrated with Shopify and the Appstle portfolio, ensuring seamless integration and support. If you have any questions or need customization, the dedicated merchant success engineers are available 24x7x365 to assist you.

Key Features

• Comprehensive and highly customizable loyalty tool

• Create and manage efficient loyalty programs

• Innovative and friction-free loyalty perks

• Churn control and customer retention

• Personalization and analytics-backed iteration

• Natively integrated with Shopify and Appstle portfolio

• 24x7x365 merchant success engineer support

Plans

Tips and Tricks

• Use the comprehensive loyalty tool to create engaging loyalty programs for your customers

• Take advantage of the innovative and friction-free loyalty perks to increase customer retention

• Leverage the churn control feature to reduce customer attrition and grow your CLTV

• Utilize the personalization and analytics-backed iteration to continuously improve your loyalty programs

• Take advantage of the natively integrated Shopify and Appstle portfolio for seamless integration and support