Top 10 Customer Order Tracking Shopify Apps

Overview

AfterShip Order Tracking is a proactive order tracking app that delights your customers, reduces WISMO (Where is my order?), and optimizes delivery. It offers customers live shipment updates via a branded order tracking page and automated notifications. With the shipment analytics dashboard, you can monitor and analyze carrier transit times, on-time rates, and exceptions. The app also provides an AI-powered delivery estimate widget to build buyer confidence.

Key Features

• Branded tracking pages with personalized product recommendations to boost sales

• Timely email and SMS notifications to reduce customer anxiety and WISMO calls

• Centralized shipment dashboard to track shipment status and identify exceptions

• AI-powered estimated delivery dates to reassure anxious customers

• Built-in analytics to get insights into shipment status and on-time performance

Plans

Tips and Tricks

• Use personalized product recommendations on branded tracking pages to boost sales

• Take advantage of timely email and SMS notifications to reduce customer anxiety and WISMO calls

• Monitor shipment status and identify exceptions with the centralized shipment dashboard

• Reassure anxious customers with AI-powered estimated delivery dates

• Leverage built-in analytics to gain insights into shipment status and on-time performance

Overview

Improve customer satisfaction and boost sales with Parcel Panel Order Tracking. This app provides real-time tracking of orders, auto-sends shipping notifications to keep customers informed, and creates a branded and multilingual tracking page. It also offers a smart upsell system, powerful analytics, and the ability to hide Chinese origin with 1 click. With 24/7 customer support, you can rely on Parcel Panel to enhance your shipping process and provide better customer service.

Key Features

• Real-time tracking of orders

• Auto-send shipping notifications

• Branded and multilingual tracking page

• Smart upsell system

• Powerful analytics

• Hide Chinese origin with 1 click

• 24/7 customer support

Plans

Tips and Tricks

• Use the real-time tracking feature to stay updated on the status of your orders

• Take advantage of the smart upsell system to drive more sales

• Utilize the powerful analytics to optimize your shipping solutions

Overview

17TRACK Order, PayPal Tracking is an app that provides global order tracking to reduce support requests and improve the shopper experience. It offers a customized tracking page for buyers to easily lookup their orders on your site. The app also sends triggered emails to customers to notify them as soon as their order status changes. With buyer protection, customers can protect their orders against loss, damage, and delay. The management dashboard allows you to monitor shipment statuses and upsell conversion data.

Key Features

• Global Order Tracking to reduce support requests and improve shopper experience

• Customized tracking page for buyers to lookup orders on your site

• Triggered Email to notify customers as soon as their order status changes

• Buyer Protection to allow customers to protect orders against loss, damage, and delay

• Management Dashboard to monitor shipment statuses and upsell conversion data

Plans

Tips and Tricks

• Use the customized tracking page to provide a seamless tracking experience for your customers

• Utilize the triggered email feature to keep customers updated on their order status

• Take advantage of the management dashboard to gain insights into shipment statuses and upsell opportunities

Overview

Tracktor Order Tracking is a Shopify app that provides real-time package tracking and order lookup for your store. It integrates with all popular carriers, giving you and your customers incredible visibility into the tracking status and location of packages in transit. With Tracktor, you can reduce support costs by letting customers help themselves with self-service tracking. It also offers email and SMS notifications triggered when a package is out for delivery or arrives. You can customize the branding of your tracking page and gain valuable tracking insights with the Mission Control dashboard.

Key Features

• Real-time package tracking and order lookup

• Integrated with all popular carriers

• Reduce support with self-service tracking

• Email and SMS notifications

• Customizable branded tracking page

• Mission Control dashboard for tracking insights

Plans

Tips and Tricks

• Customize your tracking page with your store's branding to provide a seamless customer experience.

• Take advantage of email and SMS notifications to keep your customers updated on their package status.

• Use the Mission Control dashboard to gain valuable insights and optimize your order tracking process.

Overview

Route’s post-purchase platform helps online brands and retailers transform their customers’ buying journey from ordered to delivered, and everywhere in between. Offer immersive package tracking that keeps your brand top-of-mind and deliver personalized product recommendations that drive additional purchases. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage – with carbon neutral shipping on all protected orders.

Key Features

• Immersive package tracking

• Personalized product recommendations

• Shipping insurance for loss, theft, or damage

• Carbon neutral shipping on all protected orders

• Reduce support costs and increase revenue

• Boost conversion and capture more sales

• Give customers confidence and peace of mind

• Efficiently handle support and claims

• Increase customer lifetime value with product recommendations

Plans

Tips and Tricks

• Use immersive package tracking to keep your brand top-of-mind

• Deliver personalized product recommendations to drive additional purchases

• Offer shipping insurance to give shoppers peace of mind at checkout

• Reduce support costs by efficiently handling support and claims

• Increase customer lifetime value with targeted product recommendations

Overview

Rush ‑ Order Tracking & Upsell is a Shopify app that helps you turn one-time buyers into repeat customers. It provides shipping notifications that lead customers to high-converting tracking pages filled with attractive upsells and cross-sells. With Rush, you can customize your entire shipping journey, from delivery date estimations to fully editable tracking pages. It also offers targeted recommended upsells, integrations with 1,700+ carriers, and AI-backed forecasts for fine-tuned page and email flows.

Key Features

• Customizable tracking page with converting product recommendations

• Integrated transaction delivery emails with Klaviyo/Omnisend/Orderly Emails

• AI Predictive/Estimated Delivery Date on your Product Details Page

• Dropshipper Package - hide/show origin address, mask carriers, find and replace

• Analytics - carrier performance, delivery, and transit times, custom workflows

Plans

Tips and Tricks

• Customize your tracking page with attractive product recommendations to increase upsell opportunities.

• Integrate transaction delivery emails with popular marketing platforms like Klaviyo and Omnisend to enhance customer engagement.

• Utilize AI-backed predictive delivery date estimates to provide accurate information to your customers.

• Take advantage of the Dropshipper Package to hide/show origin addresses, mask carriers, and find and replace information.

• Use the analytics feature to gain insights into carrier performance, delivery and transit times, and create custom workflows.

Overview

Shipway Order Tracking is a preferred platform for D2C eCommerce. It offers a seamless post-purchase experience that drives repeat purchases and customer loyalty. With proactive order tracking and status updates via SMS, Email, and WhatsApp, customers can easily track the status of their orders. The app also includes a feedback and review widget to collect customer reviews and analyze buyer satisfaction. Shipway Order Tracking integrates with popular apps like Loox, Judge.me, Unicommerce, Freshdesk, and Zoho - Shiprocket.

Key Features

• Proactive order tracking and status updates via SMS, Email, and WhatsApp

• Branded order tracking page with estimated delivery date

• Feedback and review widget

• Handle customer queries

• Integrates with Loox, Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

Plans

Tips and Tricks

• Improve customer satisfaction by providing proactive order tracking and status updates

• Collect valuable customer feedback and reviews to enhance your store's reputation

• Efficiently manage and fulfill orders with inventory management features

Overview

Order Limits - MinMaxify is a Shopify app that allows you to easily set limits on the number of products a customer can purchase. With its intuitive interface, you can manage customer orders with ease and customize and manage the quantities of products in the cart. Set limits on promotional items, prepackaged cases, or even wholesale clients and ensure customers are aware of the limits and unable to order if their cart does not comply.

Key Features

• Set limits on the number of products a customer can purchase

• Manage customer orders with ease using intuitive interface

• Customize and manage quantities of products in the cart

• Set limits on promotional items, prepackaged cases, or wholesale clients

• Remind customers to add or remove items to checkout

Plans

Tips and Tricks

• Set appropriate limits for different types of products in your store

• Regularly review and adjust your order limits based on customer demand

• Use the reminder feature to notify customers about the limits and encourage them to complete their purchase

Overview

TrackiPal PayPal Tracking Sync is an app that automatically synchronizes PayPal tracking information for shipped orders to your PayPal accounts. By syncing your orders with TrackiPal, you can save time and effort by eliminating manual data entry. This app is approved by PayPal and can help you get your funds released faster and reduce PayPal disputes.

Key Features

• Automatically sync PayPal tracking information for shipped orders to PayPal accounts

• Real-time synchronization of new orders and bulk sync of old orders

• Monitor status of PayPal tracking sync from a powerful dashboard

• Boost your PayPal merchant record to reduce and remove rolling account reserve

• Approved by PayPal for syncing order tracking

Plans

Tips and Tricks

• Use the real-time synchronization feature to ensure that your PayPal tracking information is always up to date

• Monitor the status of your PayPal tracking sync from the powerful and easy-to-use dashboard

• Boost your PayPal merchant record by syncing your orders with TrackiPal to reduce and remove rolling account reserve

Overview

Order Lookup is a Shopify app that provides real-time order tracking information to customers, reducing support requests and improving customer satisfaction. With an easy-to-use customer-facing portal, customers can enter their email address and order number to access their order information, including any notes or tracking information added by the store owner.

Key Features

• Real-time order tracking for customers

• Supports over 100 shipping carriers

• Customizable order lookup page

Plans

Tips and Tricks

• Integrate Order Lookup into your order confirmation emails for added convenience

• Use Order Lookup to reduce customer support interactions by up to 40%

• Customize the order lookup page to match your store's branding