Top 10 Customer Feedback Shopify Apps

Overview

Rivo Product Reviews App & UGC is a powerful Shopify app that allows you to instantly add social proof to your store by allowing customers to leave photos, videos, and feedback on their purchases. With customizable on-page widgets, you can showcase product reviews and ratings to build credibility and increase sales. The app also sends automatic post-purchase review request emails to encourage customers to review their purchased products. You can even offer discounts as incentives for leaving reviews. Rivo Product Reviews App & UGC is fully customizable, allowing you to brand the app to match your website's look and feel.

Key Features

• Collect product reviews and ratings through a modern on-page popup form

• Build credibility by showcasing product reviews with photos and videos

• Send automatic post-purchase review request emails so customers can review

• Offer an automatic or manual discount code as an incentive for leaving a review

• Fully customizable app branding to suit your website's look & feel

Plans

Tips and Tricks

• Encourage customers to leave reviews by offering incentives such as discounts or freebies

• Regularly monitor and respond to customer reviews to show that you value their feedback

• Use the app's customization options to match the app's branding with your website's design

Overview

REVIEWS.io Product Reviews is an app that allows you to collect verified reviews from your customers. By sharing customer feedback and user-generated content, you can provide the trust signals that customers are looking for to make a purchase. The app also offers features such as displaying reviews next to your Google Ads and Google Shopping listings, sending automated review requests, and collecting UGC from your happy customers. With REVIEWS.io Product Reviews, you can import existing reviews and UGC, customize your pre-purchase checkout experience, and more.

Key Features

• Collect verified reviews from your happy customers

• Display reviews next to Google Ads & Google Shopping listings

• Send automated review requests

• Collect user-generated content (UGC) from customers

• Collect first party attribution data

• Import existing reviews and UGC

• Works with the latest Shopify themes

• Customize pre-purchase checkout experience in Shopify admin

Plans

Tips and Tricks

• Encourage customers to leave reviews by offering incentives or rewards

• Regularly monitor and respond to customer reviews to show that you value their feedback

• Use customer reviews and UGC in your marketing materials to build trust and credibility

• Leverage the integration with other apps like Klaviyo to automate review requests and improve your email marketing campaigns

Overview

Junip ‑ Product Reviews & UGC is a Shopify app that allows you to gather, manage, and display reviews for your products. Trusted by top brands, Junip offers fast review widgets that automatically match your branding. With mobile-first review forms, you can increase photo and video submissions. Customize your review prompts and attributes to gather the most relevant feedback. Junip also integrates with leading ESP and SMS tools to send and manage communications. Improve your conversion rate across platforms like Google Shopping with Junip. The app provides powerful admin tools for replying to reviews, sharing on social media, and managing users.

Key Features

• Gather, manage & display reviews using the same platform as top brands

• Fast review widgets that automatically match your branding

• Mobile-first review forms for increased photo & video submissions

• Customizable review prompts and attributes

• Deep integrations with leading ESP & SMS tools

• Works across Google Shopping and other platforms to improve conversion rate

• Powerful admin tools for replying to reviews, sharing on social, and managing users

Plans

Tips and Tricks

• Customize your review prompts and attributes to gather the most relevant feedback from your customers.

• Take advantage of Junip's deep integrations with leading ESP and SMS tools to send and manage communications.

• Use Junip's powerful admin tools to reply to reviews, share them on social media, and manage your user base.

Overview

Zigpoll Customer Surveys is a fast-loading, multilingual, and fully customizable survey app designed to help you learn from your customers at the right moments. With Zigpoll, you can create and deliver surveys on your site or via email and SMS with no-code setup in seconds. The app integrates seamlessly with Shopify and popular marketing tools, allowing you to gather insights from your zero-party data and optimize your business roadmap, marketing spend, and conversion rates.

Key Features

• Create and deliver customizable surveys to customers

• Trigger surveys at the right moments, such as post-purchase or abandoned checkout

• Integrate with popular marketing tools like Klaviyo, Mailchimp, and Google Analytics

• Gather insights from customer data using AI and dashboard analytics

• Optimize business roadmap, marketing spend, and conversion rates

Plans

Tips and Tricks

• Use Zigpoll to trigger post-purchase surveys and gather valuable feedback from customers

• Integrate Zigpoll with your favorite marketing tools to streamline your data collection and analysis

• Regularly analyze the insights gathered from Zigpoll to optimize your marketing strategies and improve customer satisfaction

Overview

POWR: Customer Comments is a Shopify app that allows you to accept customer comments and reviews on your website. By displaying customer feedback, you can build consumer confidence and trust in your brand. The app provides customization options for CTA buttons, comment moderation, and email alerts for new comments. You can also enable anonymous commenting and set up an auto-responder success message.

Key Features

• Accept customer comments & reviews to build consumer confidence

• Display customer comments and reviews on product pages

• Customize CTA button colors, fonts, and styling

• Moderate comments by approving or denying before posting

• Get instant email alerts for new comments

• Enable anonymous commenting

• Auto-responder success message

Plans

Tips and Tricks

• Make sure to customize the CTA button colors, fonts, and styling to match your store's branding.

• Regularly review and moderate customer comments to ensure a positive and engaging user experience.

• Use the insights from customer feedback to improve your products and overall user experience.

• Consider enabling anonymous commenting to encourage more honest and unbiased feedback.

Overview

POWR: Customer Survey | Poll is a Shopify app that allows you to create customizable customer surveys to gather valuable post-purchase feedback. With this app, you can easily integrate with Google Sheets to receive instant email alerts for survey responses. All survey data is autosaved to your own personal POWR Response Dashboard. You can also sync contacts with Shopify Customers and add various field options like dropdowns, multiple choice, email, images, and star ratings. Additionally, you can enable reCAPTCHA to prevent spammers.

Key Features

• Create customizable customer surveys

• Gather valuable post-purchase feedback

• Integrate with Google Sheets for instant email alerts

• Save survey data to your own POWR Response Dashboard

• Sync contacts with Shopify Customers

• Add various field options like dropdowns, multiple choice, email, images, and star ratings

• Enable reCAPTCHA to prevent spammers

Plans

Tips and Tricks

• Use the customizable survey templates to quickly create professional surveys

• Regularly review and analyze the survey data to gain valuable insights

• Utilize the integration with Google Sheets to easily manage and track survey responses

Overview

RT: Post Purchase Survey is an app that allows you to create a post-purchase survey to gather valuable feedback from your customers. By understanding your customers' experience, you can improve your products and boost sales. The app is easy to set up and works seamlessly with all Shopify themes.

Key Features

• Customizable survey question

• Survey revenue analysis

• Works with all themes

Plans

Tips and Tricks

• Use the customizable survey question to gather specific feedback from your customers

• Analyze the survey revenue data to identify trends and opportunities for improvement

• Integrate the app with your existing Shopify theme for a seamless user experience

Overview

Help Center HQ ‑ TCC is a Shopify app that allows you to add a help center or FAQ page to your store quickly and easily. With Insta-search, your customers can find answers instantly as they type their questions. The powerful editor makes it simple to create and edit help articles and FAQ pages. You can customize your FAQ page to match your store's brand and seamlessly integrate it into your Shopify admin. Help Center HQ ‑ TCC also allows you to collect valuable customer feedback through simple emojis.

Key Features

• Insta-search: Instantly find answers as you type

• Powerful editor: Easily create help articles and FAQ pages

• Customizable: Customize your FAQ page to match your store's brand

• Seamless integration: Manage your help center from your Shopify admin

• Customer Feedback: Collect user feedback through simple emojis

Plans

Tips and Tricks

• Improve customer satisfaction by providing instant answers with Insta-search

• Customize your FAQ page to match your store's branding for a seamless customer experience

• Collect valuable customer feedback to improve your help center articles

Overview

Judge.me Checkout Comments allows you to collect immediate product feedback from buyers at checkout and display them on your product pages. With customizable checkout comment questions, you can gain valuable insights into why customers purchased your products and generate fresh user-generated content to boost organic traffic and sales. The app is lightning-fast and comes with 24/7 support via chat and email.

Key Features

• Collect immediate product feedback at Shopify checkout

• Display buyer comments on your product pages

• Customize checkout comment questions

• Manually curate checkout comments

• Customize all text to fit your store's language and tone

• 24/7 support via chat and email

Plans

Tips and Tricks

• Use customizable checkout comment questions to gain valuable insights into customer purchasing decisions

• Display buyer comments on your product pages to provide social proof and boost conversion rates

• Take advantage of 24/7 support via chat and email for any assistance with the app

Overview

Elfsight Contact Form Builder is a Shopify app that allows you to create custom forms for collecting customer data and feedback. With manageable steps and diverse formats, you can easily collect more insights from your audience on your website.

Key Features

• Create custom forms for collecting customer data and feedback

• Manageable steps for user-friendly form creation

• Diverse formats for collecting more insights from your audience

Plans

Tips and Tricks

• Use the Elfsight Contact Form Builder to create customized forms that fit seamlessly into your store design

• Collect valuable customer data and feedback to improve your marketing and conversion strategies

• Optimize your forms for SEO to increase visibility and drive more traffic to your store