Top 10 Customer Engagement Shopify Apps
Engaging with your customers and building meaningful relationships is crucial for driving customer loyalty, increasing customer lifetime value, and maximizing your revenue. With Shopify customer engagement apps, you can easily implement and manage various engagement tactics on your store. These apps offer features such as personalized messaging, social media integrations, customer feedback tools, and loyalty programs. By leveraging these apps, you can interact with your customers, collect valuable feedback, and reward them for their loyalty. Additionally, customer engagement apps provide you with tools to track and analyze customer behavior, measure customer satisfaction, and optimize your engagement strategies. By fostering customer engagement, you can create a loyal customer base, increase customer retention, and drive sustainable growth for your business.
Table of contents
- Smile: Loyalty & Rewards
- Yotpo: Loyalty & Rewards
- Pop Convert ‑ Pop Ups, Banners
- Spin‑a‑Sale - Collect emails and boost sales with an interactive prize wheel
- POWR Popup: Sales Pop Ups
- GOtext ‑ SMS Marketing
- Email Collection Bar
- LoyaltyLion Rewards & Referral
- PingMe Facebook Messenger Chat
- Enorm Image Gallery + Video
Smile: Loyalty & Rewards
5,098 reviews
Overview
Smile.io is a powerful loyalty, referrals, and VIP rewards program app for Shopify. It helps increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. With Smile.io, you can create a program in minutes without any coding required. It offers easy integrations with your favorite apps and provides 24/7 support from a team of experts.
Key Features
Create your own loyalty and rewards program
Customize the rewards launcher, panel, and emails
Encourage repeat purchases with guest shopper rewards
Integrate with your favorite apps for email, reviews, and customer service
Remind customers of their points and referral link with Nudges
Auto-translate your loyalty program to multiple languages
Plans
Free
Free
Up to 200 monthly orders
Starter
$49/month
Up to 500 monthly orders
Growth
$199/month
Up to 2,500 monthly orders, plus $20 per additional 100 orders
Plus
$999/month
Up to 7,500 monthly orders, plus $5 per additional 100 orders
Tips and Tricks
Customize your rewards program to match your brand aesthetic
Use Nudges to remind customers of their points and referral link
Integrate with email, reviews, and customer service apps for a seamless experience
Yotpo: Loyalty & Rewards
2,466 reviews
Overview
Yotpo: Loyalty & Rewards is an agile loyalty platform that simplifies customer loyalty and retention. With this app, you can build a customizable, retention-driving loyalty program that offers more than just rewards. Customers can earn and redeem points with 20+ out-of-the-box campaigns, ultimately driving repeat purchases, increasing customer lifetime value, and boosting engagement. The detailed loyalty and referral program analytics help you understand consumer behavior and make data-driven decisions to catalyze customer retention and create lasting brand loyalty.
Key Features
Build a customizable, retention-driving loyalty program
Launch quickly and iterate endlessly with no coding
Earn and redeem points with 20+ out-of-the-box campaigns
Boost repeat purchases, increase LTV, and boost engagement
Monitor and evaluate loyalty and referral program ROI
Customize, launch, and manage loyalty and rewards program
Motivate repeat purchases and engagement with diverse rewards
Deploy a tiered program based on points, spend, purchases, or referrals
Create a comprehensive loyalty experience, not just a program
Plans
Free
Free
Plan available to stores with fewer than 100 monthly orders
Gold
$199/month
$0.20 per order after 500 total orders per month
Tips and Tricks
Offer a variety of rewards to cater to different customer preferences
Promote your loyalty program through email marketing and social media
Use the detailed analytics to optimize your program and identify opportunities for improvement
Pop Convert ‑ Pop Ups, Banners
1,958 reviews
Overview
Pop Convert ‑ Pop Ups, Banners is a Shopify app that allows you to create pop ups, banners, and smart bars to collect emails and phone numbers from visitors and boost sales. With this app, you can customize the styles of your pop ups, smart bars, and more. You can also create campaigns to drive traffic to specific URLs and improve communication with your customers using smart announcements. The app features a fully customizable drag and drop editor, making it easy to create any combination of widgets you want. Increase your subscriber base and boost sales with Pop Convert ‑ Pop Ups, Banners.
Key Features
Create pop ups, banners, and smart bars to collect emails and phone numbers
Customize styles of pop ups, smart bars, and more
Drive traffic to specific URLs with campaigns
Improve communication with customers using smart announcements
Fully customizable drag and drop editor
Increase subscriber base and boost sales
Plans
Free
Free
Access to all basic features and limited customization options
Tips and Tricks
Use eye-catching pop ups and banners to capture the attention of visitors
Offer incentives such as discounts or freebies to encourage visitors to provide their email or phone number
Create campaigns to drive traffic to specific pages or promotions on your store
Spin‑a‑Sale - Collect emails and boost sales with an interactive prize wheel
1,104 reviews
Overview
Spin‑a‑Sale is a Shopify app that allows you to add an interactive prize wheel to your storefront. With Spin‑a‑Sale, you can dramatically increase visitor engagement and customer loyalty by making your website fun and interactive. This app helps you grow your email list, generate more sales, and increase your conversion rates to levels you've never seen before.
Key Features
Add an interactive prize wheel to your storefront
Grow your email list and generate more sales
Improve visitor engagement
Boost conversion rates
Increase sales
Plans
Pro
$9.99/month
Desktop and Mobile Exit Intent, Clickable Tab Trigger, Automated Email Integrations, Adjust Probability and much more
Premium
$24.99/month
All Pro features plus Automatic Unique Coupons, Duplicate Email Prevention, Page Targeting and Premium Holiday Themes
Tips and Tricks
Use the interactive prize wheel to capture visitors' attention and encourage them to provide their email addresses
Offer enticing prizes or discounts to incentivize visitors to spin the wheel
Customize the design of the prize wheel to match your brand and website aesthetics
POWR Popup: Sales Pop Ups
745 reviews
Overview
POWR Popup: Sales Pop Ups is a Shopify app that allows you to create customizable popups to promote discounts, coupon codes, and special sales campaigns. With this app, you can collect emails, phone numbers, and more to build a solid contact list. Configure autoresponder emails to stay in touch with your customers and increase sales, newsletter and blog subscriptions, and reduce cart abandonment rates. Choose from hundreds of pre-built templates to match your seasonal strategy and customize the layout, colors, fonts, and design effects of your popups. The app also offers responsive design, ensuring that your popups look great on desktop, tablet, and mobile screens. You can set popup triggers based on visitor behavior, such as entrance or exit intent. Additionally, POWR Popup integrates with popular tools like Mailchimp, Google Suite, and Zapier. The app offers a free plan with unlimited popups and fields.
Key Features
Create customizable popups to promote discounts, coupon codes, and special sales campaigns
Collect emails, phone numbers, and more to build a solid contact list
Configure autoresponder emails to stay in touch with customers
Increase sales, newsletter and blog subscriptions, and reduce cart abandonment rates
Choose from hundreds of pre-built templates to match your seasonal strategy
Customize layout, colors, fonts, and design effects of your popups
Set popup triggers based on visitor behavior, such as entrance or exit intent
Responsive design ensures popups look great on desktop, tablet, and mobile screens
Integrate with popular tools like Mailchimp, Google Suite, and Zapier
Free plan available with unlimited popups and fields
Plans
Free
Free
Unlimited popups, unlimited fields, copy coupon codes, email collection dashboard, custom autoresponder, Shopify Customers, live chat support
Starter
$5.49/month
All features of the Free plan, plus remove POWR branding, entrance animations
Pro
$13.49/month
All features of the Starter plan, plus custom CSS and JS, full display frequency control, integration with Mailchimp, Google Suite, and Zapier
Business
$89.99/month
All features of the Pro plan, plus unlimited access to all POWR apps like Form Builder, Social Feed, Image Slider, Map, Photo Gallery, and more
Tips and Tricks
Use eye-catching designs and compelling copy to attract visitors' attention
Offer exclusive discounts or promotions to incentivize sign-ups
Experiment with different triggers and timing to optimize popup effectiveness
GOtext ‑ SMS Marketing
685 reviews
Overview
GOtext ‑ SMS Marketing is an app designed to help Shopify store owners send personalized promotional offers, order updates, and abandoned cart reminders to their customers via SMS. With GOtext, you can create SMS automations to win back potential customers, reward new customers with discount codes, win back existing customers, and send birthday greetings. The app also provides features for tracking the revenue generated from SMS campaigns and calculating the return on investment. With GOtext, you can personalize messages to different customer segments using historical Shopify data and run discount code text marketing campaigns. The app also offers tools for growing your SMS subscriber list in compliance with TCPA regulations.
Key Features
Send personalized SMS campaigns and automations to drive sales
Track revenue generated from SMS and calculate ROI
Send personalized messages to audiences using historical Shopify data
Run discount code text marketing campaigns to selected customer segments
Grow your SMS subscriber list with TCPA compliant generation tools
Plans
Free plan
Free
Includes campaigns and automations, basic reporting, subscriber acquisition tools, and help center access
Growth
$39/month
Includes all features of the free plan, plus a free onboarding call, lower SMS send cost, chat support, campaigns and automations, analytics and reporting, and all subscriber acquisition tools
Professional
$199/month
Includes all features of the Growth plan, plus an onboarding specialist, dedicated CSM, lowest SMS send cost, priority support 24/7 and live chat, and customizable opt-in tools
Tips and Tricks
Use personalized SMS campaigns to drive sales and increase customer engagement
Track the revenue generated from SMS campaigns to measure the effectiveness of your marketing efforts
Grow your SMS subscriber list with TCPA compliant generation tools
Email Collection Bar
515 reviews
Overview
Email Collection Bar is a Shopify app that helps you capture emails from website visitors and greet existing customers when they visit your site again. It offers unique discount codes to encourage visitors to provide their emails and grow your subscribers list faster. The bar is fully customizable with targeting features, allowing you to use different bars for visitors from different geo locations or in different languages.
Key Features
Capture emails from website visitors
Auto sync with MailChimp, Klaviyo, etc
Customizable targeting features
Offer unique discount codes
Supports all pages
No coding required
Plans
Free Plan
Free
Collect 50 emails per month, integration with email service providers, real-time email-sync, page targeting, device targeting, emoji support
Basic Plan
$9.99/month
Starter plan features plus collect 500 emails per month, geo targeting, social/UTM targeting, button animation, bar background images
Premium Plan
$29.99/month
Basic plan features plus collect 2500 emails per month, unique discount code generation, performance tracking
Enterprise Plan
$59.99/month
Premium plan features plus collect 10000 emails per month
Tips and Tricks
Use different bars for visitors from different geo locations or in different languages to personalize their experience
Offer unique discount codes to incentivize visitors to provide their emails
Regularly update and optimize your email collection bar to maximize its effectiveness
LoyaltyLion Rewards & Referral
485 reviews
Overview
LoyaltyLion Rewards & Referral is a powerful Shopify app that helps you create a unique loyalty program for your store. With this app, you can offer loyalty points and rewards to incentivize customer engagement, increase member spend, and motivate repeat purchases. It also allows you to reduce acquisition costs by rewarding customer referrals, reviews, and other advocacy-based actions. LoyaltyLion integrates seamlessly with your favorite tools and technologies, making it easy to manage and customize your loyalty program.
Key Features
Create a unique loyalty program that reflects your brand identity
Offer loyalty points and rewards to incentivize engagement and increase member spend
Motivate repeat purchases across the customer lifecycle
Reduce acquisition costs with referrals, reviews, and other advocacy-based actions
Integrate your loyalty program with all your favorite tools and technologies
Plans
Free plan
Free
800 monthly orders included, unlimited members, access to basic loyalty features, add advanced features from $5/month
Small business
$159/month
800 monthly orders included, unlimited members, kickstart your loyalty program with core features
Classic
$399/month
2,000 monthly orders included, unlimited members, take your loyalty program to the next level
Advanced
$729/month
4,000 monthly orders included, unlimited members, access additional rewards and support, multichannel loyalty
Tips and Tricks
Offer exclusive rewards and discounts to loyal customers to encourage repeat purchases
Use customer referrals and reviews to drive new customer acquisition
Integrate LoyaltyLion with your favorite tools and technologies to streamline your loyalty program
PingMe Facebook Messenger Chat
442 reviews
Overview
PingMe Facebook Messenger Chat is an app that allows you to live chat and engage with customers everywhere they shop, including Facebook Messenger, Instagram, and Whatsapp. With one-click integration, you can keep conversations persistent across your Shopify stores and social media platforms. This app saves you time and money with real-time messages, centralized customer engagement, and insightful tracking data. It is not just a chatbot, but a tool that enables you to have real conversations and provide superior customer service.
Key Features
Live chat widget for better customer support and increased sales
Centralized customer engagement for easier remarketing
Engage with customers anytime at every touchpoint with insightful analytics
Take care of your customers 24/7 and reach them even when they leave the website
Beautiful and modern chat widget that suits all themes
Plans
Free plan
Free
Live chat via Facebook Messenger, customizable chat widget, device targeting, dashboard with insightful data, and customer support
Premium plan
$6/month
Includes all features of the free plan, plus page targeting, set working days/time, Instagram direct message, customer contact information, and email sending directly in the app
Holiday Crazy Deal
$2.49/month billed at $29.88 once per year
Includes all features of the free plan, plus page targeting, set working days/time, Instagram direct message, customer contact information, and email sending directly in the app
Tips and Tricks
Use the live chat widget to provide better customer support and increase sales
Take advantage of the centralized customer engagement feature to streamline your remarketing efforts
Utilize the insightful analytics to engage with customers at every touchpoint
Enorm Image Gallery + Video
441 reviews
Overview
Enorm Image Gallery + Video is an elegant tool that allows you to build a photo/video album of your products. With this app, you can create unlimited image and video galleries for your store, giving your customers a fantastic browsing experience. You can add titles, captions, and alt tags to each image, customize hover effects and lightbox popups, and even protect your images by disabling right-click. Additionally, you can add call to action links for images to drive customer engagement and conversions.
Key Features
Create unlimited image and video galleries
Add titles, captions, and alt tags to images
Customize hover effects and lightbox popups
Protect images with disable right click
Add call to action links for images
Plans
Free Plan
Free
1 Image + 1 Video gallery, Up to 10 images, Tons of customization settings, Hover effects, Lightbox Popup, Captions, Links, Branded
Starter Plan
$1.99/month
1 Image + 1 Video gallery, Up to 25 images, Tons of customization settings, Hover effects, Lightbox Popup, Captions, Links, No branding
Basic Plan
$5.99/month
6 Image galleries + 6 Video galleries, Up to 300 images, All features of Free plan, Lazy Loading, No branding
Premium Plan
$12.99/month
10 Image galleries + 10 Video galleries, Up to 600 images, Premium CDN delivery, Right click disable to protect images
Tips and Tricks
Use high-quality images and videos to showcase your products effectively
Experiment with different hover effects and lightbox popups to find the best fit for your store's aesthetic
Add descriptive titles and captions to provide more information about your products
Optimize your alt tags for SEO to improve your store's visibility in search engines
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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