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Detective FAQ Chat & Helpdesk

37 reviews


Store management

Marketing & conversion

Customer support

Customer service

Search engine optimization (SEO)


Detective FAQ Chat & Helpdesk is a Shopify app that provides a complete FAQ solution for your store. With this app, you can reduce customer support by giving answers to common questions where customers can easily find them. The app includes a searchable FAQ's, chat, and email support widget that can be placed throughout your store. Additionally, you can create a static FAQ page where customers can find answers to all their questions. Customize the FAQ templates and categories to match your store's branding. The app also offers SEO optimization to boost your store's search visibility.

Key Features

  • Create a complete FAQ solution for your store

  • Reduce customer support by providing answers to common questions

  • Searchable FAQ's, chat, and email support widget

  • Static FAQ page for customers to find answers

  • Customize FAQ templates and categories

  • SEO boost for better search visibility


Free Plan


Includes a static FAQ page, 3 responsive templates, 10 FAQ's, 3 categories, basic editor, and style customization

Basic Plan


Includes all features of the free plan plus product and collection FAQs, 5 responsive templates, unlimited questions, 5 categories, SEO boost, search bar, and advanced editor

Pro Plan


Includes all features of the basic plan plus customer support widget, 8 responsive templates, unlimited questions, unlimited categories, and order tracking

Tips and Tricks

  • Customize the FAQ templates and categories to match your store's branding

  • Regularly update your FAQ page with new questions and answers

  • Use the chat and email support widget to provide real-time assistance to customers

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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