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tawk.to Live Chat

229 reviews

Categories

Store management

Marketing & conversion

Customer support

Live chat

Chat

Overview

tawk.to Live Chat is a messaging and CRM software that allows you to monitor and chat with visitors on your Shopify site in real time. It offers unlimited messaging, ticketing, and agent seats, ensuring that you never miss out on a lead or sale. With its iOS, Android, Windows, and Mac OSX apps, you can stay connected with your customers wherever you go. The app seamlessly integrates with your Shopify store, allowing you to assist visitors in the moment of decision and provide real-time customer support.

Key Features

  • Real-time messaging and CRM software

  • Unlimited messaging, ticketing, and agent seats

  • iOS, Android, Windows, and Mac OSX apps

  • Seamless integration with Shopify store

  • View and manage Shopify orders directly from chats and tickets

  • Personalize greetings with triggers based on location and past visits

  • Fast and accurate responses with canned message templates

  • Manage unlimited customers and organizations in CRM

  • 24/7 support for live assistance

Plans

Free

Free

Basic features and unlimited messaging

Tips and Tricks

  • Engage with your customers in real time using tawk.to Live Chat

  • Personalize your greetings and responses to provide a tailored customer experience

  • Utilize the CRM features to manage and organize your customer interactions

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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