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SMPS Product Question & Answer

255 reviews

Categories

Store management

Marketing & conversion

Support

SEO

Customer support

Overview

The SMPS Product Question & Answer app allows you to effectively manage and respond to product-related queries for your online store. You can easily create and maintain an FAQ page to provide valuable information to your customers. Engage visitors with store-friendly Q&A widgets and benefit from user-generated content to improve your search rankings.

Key Features

  • Manage and respond to product-related queries

  • Create and maintain an FAQ page

  • Engage visitors with store-friendly Q&A widgets

  • Improve search rankings with user-generated content

Plans

Free

Free

Includes 15 answers per month, answer from store admin, hide or publish Q&A, and customizable 'Ask a Question' widget

Unlimited

$1.99/month

Includes unlimited question/answer posting, common FAQs page, and priority support

Professional

$4.99/month

Includes all features of the Unlimited plan, view askers' email IDs, Mailchimp & Klaviyo integration, advanced response template editor, widget translation

Tips and Tricks

  • Regularly monitor and respond to product-related queries to provide excellent customer support

  • Utilize the FAQ page to address common customer questions and improve the overall shopping experience

  • Encourage customers to ask questions and engage with the Q&A widgets on your store

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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