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Shipway Order Tracking

200 reviews

Categories

Orders & shipping

Store management

Fulfilling orders

Managing inventory

Order tracking

Overview

Shipway Order Tracking is a preferred platform for D2C eCommerce. It offers a seamless post-purchase experience that drives repeat purchases and customer loyalty. With proactive order tracking and status updates via SMS, Email, and WhatsApp, customers can easily track the status of their orders. The app also includes a feedback and review widget to collect customer reviews and analyze buyer satisfaction. Shipway Order Tracking integrates with popular apps like Loox, Judge.me, Unicommerce, Freshdesk, and Zoho - Shiprocket.

Key Features

  • Proactive order tracking and status updates via SMS, Email, and WhatsApp

  • Branded order tracking page with estimated delivery date

  • Feedback and review widget

  • Handle customer queries

  • Integrates with Loox, Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

Plans

Free

Free

50 Shipments Per Month, Tracking Access to 650+ couriers, Email Notifications, Branded Tracking page / Tracking Widget

Starter

$9/month

300 Shipments/Month, Tracking Access to 650+ couriers, Email Notifications, Branded Tracking page / Tracking Widget

Growth

$49/month

All Starter+ features, 2000 shipments / Month, Carrier performance report, EDD feature & SLA report, Multi-lingual tracking page, SMS Alerts

Enterprise

$99/month

All Growth+ features, 5000 Shipments Per Month, Customer Reviews & NPS Score, Whatsapp Alerts, Shopify Pushback, Webhooks

Tips and Tricks

  • Improve customer satisfaction by providing proactive order tracking and status updates

  • Collect valuable customer feedback and reviews to enhance your store's reputation

  • Efficiently manage and fulfill orders with inventory management features

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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