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vConversio Contact Center

0 reviews

Categories

Orders & shipping

Store management

Managing orders

Support

Overview

vConversio Contact Center is an app designed specifically for COD, Abandoned, and NDR Order Verification in the Indian e-commerce industry. It helps reduce operational loss by verifying orders before they are shipped out, thereby reducing COD failure. With a customized order panel and a range of features, it allows you to boost sales and improve customer satisfaction. The app also provides a custom CRM and agent panel, along with chat, email, and call support.

Key Features

  • Verify COD and Abandoned Orders

  • Customized Order Panel

  • Reduce COD Failure

  • Boost Sales with Order Verification

  • Custom CRM & Agent Panel

  • Chat/Email/Call Support

Plans

Free

Free

COD, NDR, and Abandoned Order Verification Starting @ Rs 70/-

Essentials

$9/month

COD, NDR, Abandoned, and Lead Order Verification Starting @ Rs 50/-

Standard

$29/month

COD + NDR Order Verification @ Rs 70, Abandoned Order Verification @ Rs 75 (After confirmation)

Premium

$49/month

COD + NDR Order Verification @ Rs 50, 20% Abandoned & Lead Order Verification (After Delivery)

Tips and Tricks

  • Regularly review and verify COD and abandoned orders to minimize operational loss.

  • Utilize the custom CRM and agent panel to efficiently manage customer interactions.

  • Take advantage of the chat, email, and call support to provide excellent customer service.

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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