Willdesk‑Live Chat, Helpdesk
618 reviews
Overview
Willdesk‑Live Chat, Helpdesk is an all-in-one support and marketing platform that helps turn customer service into a profit center. It offers features such as order tracking, FAQ page, help center, live chat, email integration, and social media ticketing system. With Willdesk, you can improve customer satisfaction, enhance conversions, and streamline your Shopify store operations. The app also supports multiple stores and allows customization of fonts, FAQs, and style.
Key Features
Centralize all your support tickets in one place
Get the full customer picture
Customize widget in your brand style
Manage the inbox tickets from multiple social media, Emails in one platform
Multi-store integration with support for customization of Fonts, FAQs, and Style
Plans
Free
Free
Unlimited agent seats, 50 conversations, order track 20 orders, live chat & email integration, unlimited FAQ, Whatsapp and Messenger integration, multiple stores
Basic
$9.90/month
Unlimited agent seats, 300 conversations, order track 200 orders, live chat & email integration, help center, Whatsapp and Messenger integration, multiple stores
Pro
$29.90/month
Unlimited agent seats, 2000 conversations, order track 2000 orders, live chat & email integration, help center, Whatsapp and Messenger integration, multiple stores
Advance
$99.90/month
Unlimited agent seats, unlimited conversations, order track unlimited orders, live chat & email integration, help center, Whatsapp and Messenger integration, multiple stores
Tips and Tricks
Use the centralize support ticket feature to streamline your customer service operations
Take advantage of the full customer picture feature to provide personalized support
Customize the widget to match your brand's style and enhance your store's design
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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