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Store management


Managing orders

Support ticket management

Customer support


Scoutify‒FreeScout‑Integration is a Shopify app that seamlessly integrates your existing FreeScout ticket system into the Shopify admin interface. It allows you to access important customer information and orders directly within the conversation flow. With Scoutify, you can customize FreeScout to match the design of your Shopify store and automatically synchronize customer data. It also enables you to display the latest customer orders in the conversation and link customer information with FreeScout conversations.

Key Features

  • Seamlessly integrate FreeScout into the Shopify admin interface

  • Customize FreeScout to match the design of your Shopify store

  • Automatically synchronize customer data with FreeScout

  • Display the latest customer orders directly in the conversation

  • Link customer information with FreeScout conversations


Scoutify Connect


Integrate FreeScout into your Shopify store. Requires an existing FreeScout installation. Unlimited users & mailboxes.

Tips and Tricks

  • Make sure to install FreeScout before using Scoutify‒FreeScout‑Integration

  • Customize the design of FreeScout to match your Shopify store for a seamless user experience

  • Regularly synchronize customer data to ensure accurate information in FreeScout

  • Take advantage of the ability to display customer orders directly in the conversation to provide better customer support

  • Link customer information with FreeScout conversations to have a comprehensive view of customer interactions

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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