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RoundView ‑Live chat + Chatbot

1 reviews

Categories

Marketing & conversion

Store management

Upselling & cross-selling

Customer support

Live chat

Overview

RoundView is an AI-based sales and customer support tool designed to enhance the customer journey for Shopify businesses. With features like live chat and chatbot, RoundView helps businesses deliver outstanding support for customers while improving conversions and retention. It offers proactive chat triggers, automated reminders to reduce cart abandonment, and personalized product recommendations. Additionally, RoundView tracks website visitors and reduces bounce rates with exit-intent triggers.

Key Features

  • Enhance customer support with live chat and chatbot

  • Improve conversion rates with proactive chat triggers

  • Reduce cart abandonment rate with automated reminders

  • Recommend personalized products using the product finder feature

  • Track website visitors and reduce bounce rate with exit-intent triggers

Plans

Free Plan

Free

Includes offline form, live chat, automated routing, and website visitor tracking

Basic Plan

$9/month

Includes order status tracking, returns management, offline form, live chat, automated routing, and website visitor tracking

Team Plan

$49/month

Includes all features from the Basic Plan plus essential self-service portal, unlimited users, all-in-one inbox, and chatbot with triggers

Pro Plan

$199/month

Includes all features from the Team Plan plus multiple store management, knowledge base, performance metrics, dedicated onboarding manager, cart abandonment triggers, and exit intent triggers

Tips and Tricks

  • Use RoundView's live chat and chatbot features to provide real-time support to your customers

  • Set up proactive chat triggers to engage customers and improve conversion rates

  • Utilize automated reminders to reduce cart abandonment and increase sales

  • Leverage the product finder feature to recommend personalized products to your customers

  • Track website visitors and reduce bounce rates with exit-intent triggers

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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