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Rich Returns

61 reviews

Categories

Store management

Orders & shipping

Store data

Fulfilling orders

Returns & exchanges

Overview

Rich Returns is a returns and exchanges app that automates your return process to save time and improve customer satisfaction. With a custom-branded returns portal, customers can quickly process returns and exchanges. The app also suggests exchanges instead of returns to recapture lost revenue. Additionally, Rich Returns automatically generates prepaid return labels from 50+ carriers worldwide and keeps your customers informed with automated email updates.

Key Features

  • Streamline your return process to save time and improve customer satisfaction

  • Create a custom-branded returns portal that integrates with your store

  • Allow customers to quickly process returns and exchanges

  • Easily suggest exchanges instead of returns to recapture lost revenue

  • Automatically generate prepaid return labels from 50+ carriers worldwide

  • Keep your customers informed throughout the entire returns and exchanges process with automated email updates

Plans

Standard

From $19/month

Includes popular integrations and Shopify Sync

Pro

From $39/month

Includes all Standard features and is perfect for stores scaling their business

Premium

From $99/month

Includes all Pro features and more advanced features to automate returns and exchanges

Plus

From $199/month

Includes all Premium features and offers an enterprise solution to enhance customer experience

Tips and Tricks

  • Customize your returns portal to maintain a consistent brand image

  • Use automated email updates to keep your customers informed and happy

  • Consider suggesting exchanges instead of returns to recapture lost revenue

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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