Session Backtrack
0 reviews
Overview
Session Backtrack is a Shopify app that allows you to watch and track the mouse clicks, taps, and mouse movements of your customers as they navigate through your website. By recording and replaying customer sessions, you can gain valuable insights into user behavior and identify any obstacles or issues they may encounter. This information can help you improve your product and website design, resulting in a better user experience and increased conversions.
Key Features
Watch and track mouse clicks, taps, and mouse movements of customers
Analyze customer journeys to identify obstacles and improve user experience
Record and replay customer sessions to understand user behavior
Identify errors and issues in the customer journey
Improve product and website design based on customer insights
Plans
Pro
$6.32/month
Remove daily user recording up to 350, auto data recording, remove session limit up to 10,500, remove storage limit up to 3 months
Tips and Tricks
Use Session Backtrack to identify areas of your website where customers may be getting stuck or encountering issues. This can help you make targeted improvements to improve the user experience.
Watch customer sessions to gain insights into how they navigate your website and interact with your products. This can help you identify any pain points or areas for improvement.
Use the session recording feature to replay customer sessions and see exactly what they saw on your website. This can help you understand their perspective and make informed decisions about design and functionality.
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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