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ReturnZap ‑ Returns Management

44 reviews


Store management

Orders & shipping

Returns & exchanges

Shipping labels


ReturnZap ‑ Returns Management is an all-in-one returns management solution for Shopify stores. With ReturnZap, you can automate the process of handling returns, including generating shipping labels and providing an embedded portal for customers to initiate returns. You can offer prepaid return labels or allow customers to purchase return labels directly from the portal. ReturnZap supports a wide range of shipping carriers, including UPS, USPS, FedEx, Royal Mail, Canada Post, and Australia Post. The app also allows you to create custom return rules that match your return policy and automate communication with your customers. With ReturnZap, you can streamline your returns process, save time, and provide a better returns experience for your customers.

Key Features

  • Automate returns with shipping labels and an embedded portal

  • Offer prepaid return labels or allow customers to purchase return labels

  • Keep customers updated with email notifications and alerts

  • Create return rules that match your return policy

  • Manage returns to multiple vendor addresses for drop ship returns


Basic Plan


No limits or volume caps, approval workflow, custom returns policies, embed returns portal, email notifications, customer paid labels

Standard Plan


Everything from Basic Plan, plus pre-paid labels, carrier integrations, custom rules and routing, add multiple warehouses, international returns

Pro Plan


Everything from Standard Plan, plus priority support, API access, automated tagging, workflow automation, holiday return windows, trade-in portal

Tips and Tricks

  • Use the embedded portal to provide a seamless returns experience for your customers

  • Automate your returns process to save time and improve efficiency

  • Customize your return rules to match your return policy and improve customer satisfaction

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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