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AfterShip Returns

2,012 reviews


Orders & shipping

Store management

Managing orders

Fulfilling orders

Returns & exchanges


AfterShip Returns is an automated returns solution for brands to save time and recapture revenue on returns. It delivers a seamless returns experience, improves customer satisfaction, and saves time. With AfterShip Returns, you can encourage customers to exchange instead of return, set automation rules, manage returns, and monitor insights in one portal. It also reduces customer anxiety with branded returns pages and automated email updates. Additionally, it helps you manage carriers efficiently with regional return routing and carrier data.

Key Features

  • Automated returns solution for brands

  • Seamless returns experience

  • Improve customer satisfaction

  • Save time and recapture revenue

  • Encourage customers to exchange instead of return

  • Set automation rules

  • Manage returns and monitor insights

  • Reduce customer anxiety with branded returns pages

  • Automated email updates

  • Manage carriers efficiently




3 returns/month, branded returns page, returns management portal, email notifications, basic returns window and reasons, manual approval



20 returns/month, all Free features, returns analytics, basic refund and exchange settings, basic routing and eligibility rules



400 returns/month, all Essential features, auto-approve RMA, 1-click exchange, multilingual return pages, automation rules, issue gift card



400 returns/month, all Pro features, auto-refund, exchange for other items, eligibility and automation rules, returns API and webhook

Tips and Tricks

  • Use AfterShip Returns to automate your returns process and save time

  • Encourage customers to exchange instead of return to recapture revenue

  • Set automation rules to streamline your returns management

  • Monitor insights and analytics to optimize your returns process

  • Utilize branded returns pages and automated email updates to reduce customer anxiety

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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