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Return Rabbit

11 reviews

Categories

Store management

Marketing & conversion

Support

Analytics

Returns & exchanges

Overview

Return Rabbit is a Shopify app that automates returns management and maximizes revenue retention. It offers a seamless branded portal for customers to initiate returns for exchange, store credit, or refund. The app provides pre-paid labels and tracking for major carriers worldwide, making the return process hassle-free. With Return Rabbit, you can easily facilitate exchanges for higher, same, and lower priced products, increasing customer satisfaction and retention. The app also offers proprietary exchange product recommendations and incentives to encourage customers to choose exchanges over refunds. Additionally, Return Rabbit provides actionable analytics and ROI-based reporting to help you optimize your returns process and improve business efficiency.

Key Features

  • Automate returns for exchange, store credit, or refund with a branded portal

  • Pre-paid labels and tracking for major carriers around the world

  • Exchange for higher, same, and lower priced products

  • Proprietary exchange product recommendations and exchange incentives

  • Actionable analytics & ROI-based reporting

Plans

Free Plan

Free

10 Monthly Returns, All Startup plan Features, White-glove onboarding support, 30-day access to technical support

Startup Plan

$250/month

500 monthly returns, Custom return reasons, Full catalog exchanges, Label free QR code, Branded tracking pages, Analytics & reports, Automations

Growth Plan

$450/month

1,000 monthly returns, All Startup features, Exchange Incentives, White labeled URL, Phone & video support, 24-hour support response

Market Leader Plan

$650/month

1,500 monthly returns, All Growth plan features, Dedicated customer support, Integration support, Multi-currency, Multi-warehouse, API data access

Tips and Tricks

  • Use Return Rabbit's branded portal to provide a seamless returns experience for your customers.

  • Leverage the app's pre-paid labels and tracking to simplify the return shipping process.

  • Utilize the proprietary exchange product recommendations and incentives to encourage customers to choose exchanges over refunds.

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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