Replyco - eCommerce Helpdesk
11 reviews
Overview
Replyco - eCommerce Helpdesk is an app that allows you to easily manage all your customer questions from all selling and social media channels in one intuitive inbox. With Replyco, you can streamline your customer support process, automate tasks, and deliver exceptional customer service in a fraction of the time. The app provides a 360-degree customer view including order details and previous purchase history, making it easier to respond to customer inquiries and improve customer satisfaction.
Key Features
Centralize all customer questions in one place
View and reply to all messages from one inbox
Access important customer and order data alongside messages
Automate message management with auto-assign and auto-responders
Save time with customizable email templates
Plans
Basic
$70/month
Unlimited tickets messages, unlimited users, unlimited integrations, industry-leading helpdesk, auto-matched order details, priorities and SLA, and more.
Standard
$140/month
Includes all Basic features plus Amazon feedback requests, smart filters, and more.
Business
$350/month
Includes all Standard features plus custom fields, dashboard customization, and more.
Tips and Tricks
Use Replyco to centralize all your customer questions and messages in one place for easier management
Take advantage of the 360-degree customer view to access important customer and order data while responding to messages
Automate message management with auto-assign and auto-responders to save time and streamline your workflows
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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