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Peek! ‑ Better Replay & Survey

2,442 reviews

Categories

Marketing & conversion

Store management

Customer analytics

Overview

Peek! ‑ Better Replay & Survey is a powerful Shopify app that allows you to record user sessions, understand customer behavior, and provide versatile surveys to improve your store. With session recordings, you can see the browser, session length, location, and timestamp for each session, gaining insight into customer behavior and analyzing what's important. The app also enables you to create simple surveys that integrate seamlessly into the checkout page, allowing you to gather direct feedback and spot pain points in your store. With Peek!, you can drive up performance, improve user experience, and increase conversion rates.

Key Features

  • Record user sessions to understand customer behavior

  • Create versatile surveys to gather customer feedback

  • Replay session recordings to analyze user experience

  • Identify and fix site design issues

  • Track customer browsing patterns

  • Improve user experience and increase conversion rates

  • Spot pain points in your store and drive up performance

Plans

Free

Free

Includes 100 unique visitors/month, session recording, Shopify integration, and ticket support

Growth

$29/month

Includes a 7-day free trial, 10,000 unique visitors/month, custom events, custom rules, and live chat support. Additional 5,000 unique visitors cost an extra $10

Tips and Tricks

  • Use session recordings to analyze user experience and identify areas for improvement

  • Create surveys to gather direct feedback and spot pain points in your store

  • Make targeted improvements to your site design, layout, and content based on customer behavior

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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