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Reamaze Live Chat Helpdesk CRM

224 reviews



Reamaze Live Chat Helpdesk CRM is a powerful Shopify app that helps you grow your business and retain happier customers. With AI-powered customer support, live chat, and CRM, you can convert shoppers into repeat buyers and maintain relationships with ease. The app offers a unified helpdesk inbox and CRM, AI chatbots optimized for sales, automations and workflows, and customizable FAQ and help center. It also integrates seamlessly with Shopify for order management and provides real-time Shopify data through its mobile app.

Key Features

  • Unified helpdesk inbox and CRM

  • AI-powered live chat and chatbots

  • Automations and workflows

  • Trainable AI intents

  • Multi-channel support (email, social, SMS, calls)

  • Order management and integration with Shopify

  • Satisfaction surveys and status pages

  • Customizable FAQ and help center

  • Real-time Shopify data accessible through mobile app


Reamaze Basic

From $29/month

Unlimited email inboxes, social integrations, live chat and chatbots, trainable AI intents, workflows and macros, FAQ, and 1K free push notifications

Reamaze Pro

From $49/month

Basic features + multi-store support, SMS and VOIP integrations, live view, advanced reports, custom domains, status page, and 1K free push notifications

Reamaze Plus

From $69/month

Basic + Pro features + staff reports, roles, shifts, days off, departments, satisfaction surveys, FAQ history, co-browse, SSO, and 2K free push notifications

Enterprise Custom


Customizable features, ticket volume based or annual pricing, hands-on service and training, dedicated priority support

Tips and Tricks

  • Use AI-powered chatbots to automate customer support and improve response time

  • Integrate Reamaze with your Shopify store for seamless order management and customer support

  • Customize your FAQ and help center to provide self-service options for customers

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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