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Radiance SmartChat

5 reviews

Categories

Store management

Marketing & conversion

Customer support

Content marketing

Customer service

Overview

Radiance SmartChat is an AI-powered chatbot app that provides a magical shopping concierge experience for your customers. It automatically trains on your store's product catalog and other content, helping users get immediate answers to their questions and assisting them in making a purchase. With Radiance SmartChat, you can reduce customer service inquiries and improve customer satisfaction.

Key Features

  • AI-powered chatbot that assists customers with product-related questions

  • Provides answers to FAQs about your brand and store policies

  • Utilizes existing content and helps create new content as needed

  • Enables users to lookup previous orders and reorder products

  • Store agents can review and respond to user's questions in the Inbox

Plans

Free Plan

Free

Basic features for small businesses

Tips and Tricks

  • Customize the chatbot's responses to align with your brand's tone and voice

  • Regularly review and update your store's content to ensure accurate and helpful responses from the chatbot

  • Train your store agents to effectively use the Inbox feature for efficient customer support

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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