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PostCo: Returns & Exchanges

60 reviews


Orders & shipping

Store management

Fulfilling orders

Returns & exchanges

Delivery & pickups


PostCo: Returns & Exchanges is a Shopify app that provides a branded returns center focused on revenue retention, upselling returns, and cutting operational costs. With this app, you can fully customize your returns portal's design, automate and customize your return policies, and offer store credit, refunds, and exchanges. It also allows for automated return label generation and a personalized returns flow for a delightful return experience that increases customer loyalty.

Key Features

  • Customizable returns portal

  • Automated return policies

  • Store credit, refunds, and exchanges

  • Auto label generation

  • Personalized returns flow




Includes 20 returns/month, 1 location, 1 carrier, default policy rules, same product exchange, auto refunds and store credit, and auto labels.



Includes all Basic features plus 100 returns/month, 2 locations, unlimited carriers, unlimited policy rules, advanced exchange, international returns, and embedded portal.



Includes all Pro features plus 300 returns/month, unlimited locations, higher-value exchanges, bonus credit, apps integration, questions and insights, and priority support.



Includes all Premium features plus 600 returns/month, ERP and WMS integrations, custom integrations, and dedicated accounts manager.

Tips and Tricks

  • Customize your returns portal to match your brand's design

  • Use policy rules to enable specific return outcomes based on your needs

  • Offer store credit, refunds, and exchanges for equal or higher value products

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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