← View all Shopify apps
shopify app icon

Parcel Panel Return & Exchange

6 reviews


Orders & shipping

Store management

Managing orders

Fulfilling orders

Returns & exchanges


Parcel Panel Return & Exchange is a Shopify app that simplifies the returns process for your customers. It provides a self-service returns center and email notifications with real-time status updates, shipping instructions, and return labels. With this app, you can centralize returns and exchanges management and customize your return solutions to encourage exchanges and save lost sales. It is the best alternative to AfterShip Returns, Return Prime, Returnly, and ReturnGo!

Key Features

  • Streamline returns with a branded returns page and a returns management portal

  • Offer flexible exchanges and refunds with proactive email notifications

  • Prevent fraud by setting eligibility rules and acceptable reasons and evidence

  • Save time with return address settings, label creation, return instructions, etc.

  • Auto-update Shopify order details, adding refund information for easy management




The free plan includes all basic features for managing returns and exchanges.

Tips and Tricks

  • Customize your branded returns page to provide a seamless and professional returns experience for your customers

  • Use proactive email notifications to keep your customers informed about the status of their returns

  • Take advantage of the auto-update feature to easily manage refunds and update order details

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

Find out what your Shopify store is worth

You don’t have to be looking to sell your Shopify store to use this form — just follow our simple steps for a free valuation.


Suggested reading