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Order Lookup

138 reviews

Categories

Orders & shipping

Store management

Managing orders

Fulfilling orders

Customer order tracking

Overview

Order Lookup is a Shopify app that provides real-time order tracking information to customers, reducing support requests and improving customer satisfaction. With an easy-to-use customer-facing portal, customers can enter their email address and order number to access their order information, including any notes or tracking information added by the store owner.

Key Features

  • Real-time order tracking for customers

  • Supports over 100 shipping carriers

  • Customizable order lookup page

Plans

Essential

$10/month

Includes 100 lookups per month. Additional lookups cost $0.05 each.

Tips and Tricks

  • Integrate Order Lookup into your order confirmation emails for added convenience

  • Use Order Lookup to reduce customer support interactions by up to 40%

  • Customize the order lookup page to match your store's branding

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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