Order Editing (For customers)
1 reviews
Overview
Order Editing (For customers) is a Shopify app that enables customers to make changes to their orders without the need for customer service agents. This app helps brands save time and money on customer support while also creating opportunities for upselling and increasing average order value. With Order Editing, customers can easily edit order items, shipping information, and make additional product purchases. The app is customizable to match your store's branding and integrates seamlessly with any ERP, WMS, or IMS system.
Key Features
Enable self-service editing of order items, shipping information, and additional product purchases
Save time and money on customer support
Increase average order value (AOV) post-purchase
Reduce lost orders with USPS-verified shipping address recommendations
Refund to gift card or store credit for order downgrades
Customizable with your domain and branding
Integrates with any ERP, WMS, or IMS
Plans
Forever free
Free
Self-serve unlimited amounts of order edits. Only a 6% fee from new revenue we earn through product upsells.
Business
$399/month
Zero revenue share from upsells. Suitable for Plus with tailor-made components and ERP integration.
Tips and Tricks
Encourage customers to take advantage of self-service order editing to save time and avoid the need for customer support.
Use the USPS-verified shipping address recommendations to reduce the number of lost orders.
Leverage the upselling feature to increase average order value and sell overstocked or complementary products.
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
Find out what your Shopify store is worth
You don’t have to be looking to sell your Shopify store to use this form — just follow our simple steps for a free valuation.
