Omega ‑ Order Tracking

Overview

Omega Order Tracking is a Shopify app designed to help you increase customer satisfaction, customer loyalty, and retention rate. It allows you to easily track your orders from multiple carriers, get notified of shipment status, and view detailed shipping information all in one place. With features like courier masking, estimated delivery date, and keyword blacklisting, you can provide a smooth and hassle-free tracking experience for your customers. The app also offers SEO-optimized auto-translated shipment updates to reduce WISMO (Where Is My Order) tickets.

Key Features

• Real-time order tracking updates to keep your customers informed

• Branded tracking page to fit your brand look and feel

• Estimated delivery dates (EDD), ETA to improve customer satisfaction

• Advanced analytics to help you gain insights into customer behavior and improve

• Keyword blacklist to hide/replace origin address, mask carriers for dropship

Plans

Tips and Tricks

• Use Omega Order Tracking to provide real-time order tracking updates to your customers, keeping them informed and satisfied.

• Customize the branded tracking page to match your brand's look and feel, enhancing the overall customer experience.

• Take advantage of the estimated delivery dates (EDD) and ETA features to improve customer satisfaction and manage expectations.

• Utilize the advanced analytics provided by Omega Order Tracking to gain insights into customer behavior and make data-driven decisions to improve your business.

• Use the keyword blacklist feature to hide or replace origin addresses and mask carriers for dropshipping, ensuring a seamless and professional tracking experience for your customers.