← View all Shopify apps
shopify app icon

Omega ‑ Order Tracking

156 reviews


Orders & shipping

Store management

Managing orders

Fulfilling orders

Order & shipping reports


Omega Order Tracking is a Shopify app designed to help you increase customer satisfaction, customer loyalty, and retention rate. It allows you to easily track your orders from multiple carriers, get notified of shipment status, and view detailed shipping information all in one place. With features like courier masking, estimated delivery date, and keyword blacklisting, you can provide a smooth and hassle-free tracking experience for your customers. The app also offers SEO-optimized auto-translated shipment updates to reduce WISMO (Where Is My Order) tickets.

Key Features

  • Real-time order tracking updates to keep your customers informed

  • Branded tracking page to fit your brand look and feel

  • Estimated delivery dates (EDD), ETA to improve customer satisfaction

  • Advanced analytics to help you gain insights into customer behavior and improve

  • Keyword blacklist to hide/replace origin address, mask carriers for dropship


Free plan


Includes 35 shipments, drag & drop branded tracking page, email notifications, GG translation, live chat support, and 400+ courier integrations.

Basic plan


Includes all features in the Free plan, plus 600 shipments, SMS notifications, product upsell, analytics, custom status, CSV export, and $1 bonus for SMS.

Professional plan


Includes all features in the Basic plan, plus 3000 shipments, hide keyword and location, estimated delivery dates, courier mapping, custom carrier integration, and $2 for SMS.

Enterprise plan


Includes all features in the Professional plan, plus 10000 shipments, custom tracking page domain, custom analytics, dedicated onboarding support, and $3 bonus for SMS.

Tips and Tricks

  • Use Omega Order Tracking to provide real-time order tracking updates to your customers, keeping them informed and satisfied.

  • Customize the branded tracking page to match your brand's look and feel, enhancing the overall customer experience.

  • Take advantage of the estimated delivery dates (EDD) and ETA features to improve customer satisfaction and manage expectations.

  • Utilize the advanced analytics provided by Omega Order Tracking to gain insights into customer behavior and make data-driven decisions to improve your business.

  • Use the keyword blacklist feature to hide or replace origin addresses and mask carriers for dropshipping, ensuring a seamless and professional tracking experience for your customers.

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

Find out what your Shopify store is worth

You don’t have to be looking to sell your Shopify store to use this form — just follow our simple steps for a free valuation.


Suggested reading