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Oct8ne ‑ Live chat & Chatbot

1 reviews

Categories

Marketing & conversion

Store management

Chat

Live chat

Overview

Oct8ne ‑ Live chat & Chatbot is a powerful app that provides live chat and chatbot functionality with visual support for your Shopify store. It allows you to showcase your products through an integrated catalog and supports messaging channels like WhatsApp Business API, Facebook Messenger, and Instagram. With Oct8ne, you can increase your conversion rate by up to 30%, reduce cart abandonment by 33%, and increase your average purchase ticket by 60%. The chatbot feature offers 24/7 support and can be easily configured without any coding. Oct8ne also integrates with popular tools like Google Analytics, Salesforce, Google Translate, Zendesk CRM, Microsoft Dynamics, and Freshdesk Tickets.

Key Features

  • Live chat and chatbot with visual support

  • Integrated catalog to showcase products

  • Support for messaging channels like WhatsApp Business API, Facebook Messenger, and Instagram

  • Increase conversion rate by up to 30%

  • Reduce cart abandonment by 33%

  • Increase average purchase ticket by 60%

  • 24/7 support with chatbot

  • Visual support for sharing images and videos of products

  • Product history view to learn about customer's tastes and interests

  • Visual chatbot with no-code configuration

Plans

Free

Free

A simultaneous chat, 20 chats per month

Lite

$49/month or $468/year

Unlimited number of chats, image and video co-viewer, chat history, usage statistics

Pro

$79/month or $708/year

History of products viewed, add products to cart from agent and customer, VideoChat and AudioChat, Chatbot Starter

Tips and Tricks

  • Use the integrated catalog to showcase your products and increase customer engagement

  • Take advantage of the visual support feature to share images and videos of your products

  • Configure the chatbot to provide 24/7 support and save time and resources

  • Integrate Oct8ne with popular tools like Google Analytics and Salesforce to gain valuable insights and streamline your workflow

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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