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NS Live Chat, Inbox & Helpdesk

65 reviews

Categories

Store management

Marketing & conversion

Customer service

Chat

Customer support

Overview

NS Live Chat, Inbox & Helpdesk is a powerful multichannel customer service solution for Shopify stores. It allows you to centralize all support conversations from different stores and channels into one unified inbox. With full customer context and product recommendations, you can unlock sales from every conversation. The app also provides 24/7 proactive customer service through Helpdesk and Chatbot. With smart conversation management and a user-friendly mobile app, you can help more customers in less time. Improve customer satisfaction and drive more sales with NS Live Chat, Inbox & Helpdesk.

Key Features

  • Centralize all support conversations from different stores, across any channel in just one unified inbox

  • Unlock sales from every conversation with full customer context & product recommendations right from the chat portal

  • Deliver 24/7 proactive customer service through Helpdesk & Chatbot

  • Help more customers in less time with smart conversation management

  • The powerful and easy-to-use NestDesk mobile app makes it easier to assist customers from wherever you are

  • Happier customers, more sales

Plans

Free Plan

Free

Access to all core features and unlimited conversations

Tips and Tricks

  • Respond to customer inquiries promptly to provide excellent customer service

  • Use the chatbot feature to automate answering repetitive questions and resolve issues faster

  • Take advantage of the mobile app to assist customers from anywhere

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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