WhatsApp & Helpdesk ‑ MyAlice
8 reviews
Overview
WhatsApp & Helpdesk ‑ MyAlice is a sales-focused customer service platform for growing eCommerce merchants. It helps you convert shoppers and retain them longer by providing live chat and social channel widgets for customer support and increasing sales. With MyAlice, you can prioritize WhatsApp, email, chat, and social comments/DMs in one feed, view and manage Shopify orders without leaving the MyAlice customer view, send personalized WhatsApp broadcast campaigns, and use WhatsApp to recover abandoned carts and automate checkout reminders.
Key Features
Live chat and social channel widget for customer support and increase sales
Prioritize WhatsApp, email, chat, and social comments/DMs in one feed
View, edit, and cancel Shopify orders without leaving the MyAlice customer view
Send personalized WhatsApp broadcast campaigns to your customer lists
Use WhatsApp to recover abandoned carts, automate checkout reminders, and more
Chatbot builder for all channels
Smart ticket assignment
Plans
Premium
$60/month
Includes 5 team members. For each additional member, add +$12/mo
Business
$180/month
Includes 5 team members. For each additional member, add +$36/mo
Tips and Tricks
Use the live chat and social channel widgets to provide real-time support to your customers and increase sales
Prioritize WhatsApp, email, chat, and social comments/DMs in one feed to efficiently manage customer inquiries
View, edit, and cancel Shopify orders without leaving the MyAlice customer view for seamless order management
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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