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Message Mate Texting Platform

15 reviews


Store management

Marketing & conversion

Customer support


Message Mate Texting Platform is a Shopify app that allows you to easily communicate with your customers through text messaging. Customers can text you directly from your online store, and your team can easily respond using your business number. With features like auto replies, CSAT scores, and review requests, you can provide amazing customer support and improve customer satisfaction. The app also includes a compliance engine to ensure that you're only texting customers who are interested in receiving messages.

Key Features

  • Two-way messaging with customers

  • Text from your business number (or get a number from us)

  • Auto replies, CSAT scores, and review requests

  • Compliance engine to ensure you're texting only customers who are interested


Shopify Special


Includes 1 number, 200 customer conversations/month, texting widget, 3 auto replies, 12 templates, and Messenger integration

Tips and Tricks

  • Use auto replies to provide quick responses to common customer inquiries

  • Monitor CSAT scores to gauge customer satisfaction and make improvements

  • Request reviews from satisfied customers to build social proof

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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