Message Mate Texting Platform
15 reviews
Overview
Message Mate Texting Platform is a Shopify app that allows you to easily communicate with your customers through text messaging. Customers can text you directly from your online store, and your team can easily respond using your business number. With features like auto replies, CSAT scores, and review requests, you can provide amazing customer support and improve customer satisfaction. The app also includes a compliance engine to ensure that you're only texting customers who are interested in receiving messages.
Key Features
Two-way messaging with customers
Text from your business number (or get a number from us)
Auto replies, CSAT scores, and review requests
Compliance engine to ensure you're texting only customers who are interested
Plans
Shopify Special
$25/month
Includes 1 number, 200 customer conversations/month, texting widget, 3 auto replies, 12 templates, and Messenger integration
Tips and Tricks
Use auto replies to provide quick responses to common customer inquiries
Monitor CSAT scores to gauge customer satisfaction and make improvements
Request reviews from satisfied customers to build social proof
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
Find out what your Shopify store is worth
You don’t have to be looking to sell your Shopify store to use this form — just follow our simple steps for a free valuation.
