Kustomer
13 reviews
Overview
Kustomer is an omnichannel customer service platform that allows you to get a complete view of your customers’ order data directly within the Kustomer Timeline. With the Shopify integration, you can pull Shopify order data to get a full view of your customer’s orders, refund or cancel an order directly from the Kustomer Timeline, view or search for Shopify order data within Kustomer, leverage shortcuts to dynamically populate messages with unique order data, and use chatbot templates to automatically provide customers with status updates.
Key Features
Get a complete view of your customers’ order data directly within the Kustomer Timeline
Pull Shopify order data to get a full view of your customer’s orders
Refund or cancel an order directly from the Kustomer Timeline
View or search for Shopify order data within Kustomer
Leverage shortcuts to dynamically populate messages with unique order data
Use chatbot templates to automatically provide customers with status updates
Plans
Free
Free
Free to install. Additional charges may apply.
Professional
$29/month per user
From $29 per month, per user for Professional
Ultimate
$139/month per user
From $139 per month, per user for Ultimate
Tips and Tricks
Use the Kustomer Timeline to get a complete view of your customers’ order data
Leverage shortcuts to save time when communicating with customers
Use chatbot templates to provide automated status updates to customers
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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