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JivoChat Live Chat & Chatbot

107 reviews

Categories

Store management

Marketing & conversion

Store data

Customer support

Chat

Overview

JivoChat Live Chat & Chatbot is an all-in-one customer care app that helps you unify your communication channels and convert visitors into customers. With JivoChat, you can bring all your communication into one app, including chat widget on your store, Instagram, WhatsApp, Facebook, email, phone, and more. The app also offers chatbot support to automate conversations and provide quick responses. JivoChat's internal CRM allows you to manage sales offers and support tickets, ensuring efficient customer service. With its user-friendly design and conversion-boosting features, JivoChat helps you provide excellent customer support and increase sales.

Key Features

  • Unify your customer care in one omnichannel app

  • Convert visitors into customers with chatbot support

  • Integrate with major messaging platforms

  • Offer calls and video calls from your website

  • Send smart auto-messages to convert visitors

  • Use internal CRM to follow up with offers and requests

  • Customize chat routing, departments, and phrases

Plans

Free plan

Free

Lifetime free 5 users, unlimited live chats and websites, live chat support in 20 languages, desktop, mobile, and browser apps, 24/7 support

Pro plan

$29/month

Includes all features of the free plan, plus smart triggers, detailed visitor info, canned responses, chat and file transferring, live visitor monitoring, and chatbot

Tips and Tricks

  • Use JivoChat to centralize all your customer communication channels

  • Take advantage of JivoChat's chatbot feature to automate conversations and provide quick responses

  • Utilize JivoChat's internal CRM to manage sales offers and support tickets effectively

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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