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Intercom

10 reviews

Categories

Store management

Marketing & conversion

Support

Live chat

Customer support

Overview

Intercom is a Shopify app that enables you to engage and support your customers in real-time. With Intercom, customers can self-serve and check the status of their order right inside your product. This reduces the volume of support inquiries and allows your support team to handle inquiries quickly. Intercom also provides order details in the Inbox during live conversations, making it easier for your team to assist customers.

Key Features

  • Engage and support customers in real-time

  • Allow customers to self-serve and check order status

  • Reduce support team workload

  • View order details during live conversations

Plans

Free

Free

Access basic features of Intercom for free.

Tips and Tricks

  • Use Intercom to provide real-time support to your customers, reducing the need for them to contact your support team.

  • Enable customers to self-serve and check their order status, reducing the volume of support inquiries.

  • View order details right from the Intercom Inbox during live conversations to provide efficient customer support.

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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