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One‑To‑One Digital Clienteling

6 reviews


Marketing & conversion

Store management

Customer accounts


Customer engagement


One‑To‑One Digital Clienteling is a live video and chat platform that enables Shopify merchants to connect directly with their online customers. With this app, merchants can provide an unrivaled level of customer engagement, resulting in measurable improvements in conversions and average order values. By using One‑To‑One Digital Clienteling, merchants can easily delight their customers and build lasting relationships.

Key Features

  • Live video and chat platform

  • Seamless connection with online customers

  • Unrivaled customer engagement

  • Measurable results in conversions and AOVs

  • Delight and build lasting relationships with customers


Immersive Chat

From $50/month

Includes immersive chat, integrated catalog, sales tracking, contact management, product gallery, and consumer survey

Chat & Video

From $90/month

Includes immersive chat, immersive video, dashboard statistics, private calls, chat history recordings, and customized widget controls

Full Clienteling

From $130/month

Includes immersive chat, immersive video, dashboard statistics, private calls, chat history recordings, customized widget controls, direct call, SMS messaging, call routing, role management, custom onboarding, account manager, and 24-Hr response guarantee

Tips and Tricks

  • Use the live video feature to provide an in-store level of service to your online shoppers

  • Take advantage of the shoppable chat to conveniently answer customer product questions from anywhere

  • Utilize the outbound clienteling feature to reach customers with personalized product suggestions

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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