Customer Service & Help center
0 reviews
Overview
Customer Service & Help center is a simple and intuitive helpdesk app designed specifically for Shopify stores. It allows you to provide personalized support to your customers and enhance their shopping experience. With this app, you can easily view the complete purchase history of each customer, enabling you to provide more context and personalized care. Customers can reach out for support via email, live chat, or social media without the need for ticket IDs or portal login. The app also integrates seamlessly with popular apps like Mailchimp, Convertkit, Facebook, and Twitter, making it easier to manage customer interactions. With unlimited agents and conversations, you can handle customer inquiries efficiently. The app also provides comprehensive reporting features to help you track and analyze customer support metrics. It works seamlessly with the latest Shopify themes, ensuring a consistent and visually appealing customer experience.
Key Features
Simple and easy-to-use helpdesk for Shopify stores
View complete purchase history of customers
Customers can use just email, no need for ticket IDs or portal login
Integration with popular apps like Mailchimp, Convertkit, Facebook, and Twitter
Unlimited agents and conversations
Email, live chat, and social inbox support
Unlimited reporting
Works with the latest Shopify themes
Plans
Free Plan
Free
Up to 100 conversations are free, unlimited agents, unlimited conversations, email + live chat + social inbox, unlimited reporting
Unlimited Plan
$29/month
Unlimited agents, unlimited conversations, email + live chat + social inbox, unlimited reporting
Tips and Tricks
Use the complete purchase history feature to provide personalized support to customers
Integrate the app with popular email marketing platforms to streamline customer communication
Leverage the live chat and social inbox features to provide real-time support
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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