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Customer Service Helpdesk App

32 reviews

Categories

Store management

Support

Managing orders

Customer support

Automation

Overview

Customer Service Helpdesk App is an AI-powered helpdesk software and live chat solution that aims to provide faster and smarter customer support. It allows you to automate routine tasks, deliver personalized responses, and centralize messaging from all your sales channels. With a smart inbox, you can manage email, live chat, and voice conversations in one place, while viewing order and customer information with each message. The app also offers features like easy returns and cancellations, AI-driven response summarization, and integration with order fulfillment partners and Klaviyo CRM.

Key Features

  • Automate routine tasks

  • Deliver faster and personalized responses

  • Centralize messaging from all sales channels

  • Access one smart inbox for email, live chat, and voice conversations

  • View order and customer information with each message

  • Process returns and cancellations easily

  • Summarize and automate responses with AI-driven technology

  • Connect with order fulfillment partners and Klaviyo CRM

Plans

Free

Free

Access basic features and functionality for no cost

Tips and Tricks

  • Use the AI-driven technology to automate routine tasks and improve efficiency

  • Take advantage of the smart inbox to centralize and prioritize all customer queries

  • View order history, lifetime value, VIP status, and customer sentiment for better customer support

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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