Overview
FUGU ‑ Every Payment Counts is a powerful Shopify app that helps merchants fight fraud, minimize payment churn, and increase order acceptance rates. With its multi-tier fraud protection, FUGU analyzes customer behavior after checkout, verifies customers, records interactions, and alerts on fraud. It also provides chargeback protection by selectively routing orders to a chargeback protection plan. Additionally, FUGU offers automated verifications such as signatures, selfie ID's, and credit card scans. Merchants can easily access all representable evidence in case of disputes. The app also provides insightful payment efficiency insights to drive conversion and minimize churn. With FUGU, merchants can safely accept orders that are currently lost to fraud, false declines, and payment churn.
Key Features
Multi-Tier fraud protection
Customer behavior analysis
Customer verification
Chargeback protection
Automated verifications (KYC)
Evidence representment
Payment efficiency insights
Plans
Free Plan
Free
Monitors up to 300 orders/month, full library of risk scenarios included, email and tickets support
Basic Plan
$99/month
Includes all features of the Free Plan, monitors up to 1,000 orders/month, additional risk sensors, customized branding (KYC), chargeback management, email and chat support
FUGU Plan
$249/month
Includes all features of the Basic Plan, monitors up to 5,000 orders/month, risk scenarios modification, API integration, phone support, signed chargeback PDF, expert review chargeback (5/month)
Tips and Tricks
Use the multi-tier fraud protection to analyze customer behavior and safely ship more orders
Take advantage of the automated verifications (KYC) to ensure customer authenticity
Utilize the payment efficiency insights to drive conversion and minimize payment churn
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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