Frate Peer‑to‑Peer Returns

Overview

Frate Peer‑to‑Peer Returns is a returns solution aimed at keeping returns out of your 3PL and in the hands of your next customer. It is an automated RMS optimized to reduce costs, emissions, and operational complexity with returns. Frate prioritizes decreasing the amount of returns sent to your warehouse by assessing the condition of items before sending the label and making shipping decisions accordingly. With Frate, unopened items can be sent directly to another customer, perfect condition items can be sent back to the warehouse, good condition items can be sold on a resale marketplace, and unsellable items can be sent straight to a recycling center. Frate allows you to take back control of your returns process and offers a range of features to make returns more efficient and eco-friendly.

Key Features

• Automated RMS to reduce costs and emissions

• Assess item condition before sending label

• Customize branding and shipping rules

• Show carbon emissions savings to customers

• Carbon Neutral Returns (Beta)

Plans

Tips and Tricks

• Use Frate to reduce costs and emissions with efficient returns

• Customize branding and shipping rules to align with your brand

• Show off your carbon emissions savings to customers