Feedback Kitty
2 reviews
Overview
Feedback Kitty is a Shopify app that allows you to collect customer feedback, ideas, and compliments with a simple widget. With Feedback Kitty, you can easily receive feedback submissions as emails and dive deep into customer insights with the dashboard. The app also offers features like one-click screenshots to see what your users see, user identification and email attachment for easy customer communication, and the ability to allow upvotes and create threads for ongoing ideas and issues. Additionally, you can send emails to customers when their issues are resolved, ensuring excellent customer service.
Key Features
Collect customer feedback, ideas, and compliments with a simple widget
Receive feedback submissions as emails
One-click screenshots to see what your users see
User identification and email attachment for easy customer communication
Allow upvotes and create threads for ongoing ideas and issues
Send emails to customers when their issues are resolved
Plans
Free
Free
Collect issue, idea, and other feedback from users. Reply to customers' emails from the dashboard. One-click screenshots.
Pro
$4.32/month
Unlimited feedback submissions, remove watermark, widget text and layout control, export collected email, unlock YTSUBME ONE, priority support.
Tips and Tricks
Place the Feedback Kitty widget prominently on your website to encourage customers to provide feedback
Regularly check the dashboard to stay updated on customer feedback and address any issues promptly
Utilize the one-click screenshots feature to gain a better understanding of user experiences on your website
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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