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Fairing: Post‑purchase Surveys

166 reviews

Categories

Marketing & conversion

Store management

Feedback & surveys

Analytics

Personalization

Overview

Fairing: Post‑purchase Surveys is an app that allows you to collect actionable consumer insights and append survey responses to your customer's order data. With Fairing, you can integrate these insights across your marketing stack and get proprietary data on attribution, personalization, CRO, and competitive research. The app provides a user-friendly interface to create custom surveys for different customer segments and offers pre-built questions that you can launch with a single click. You can also export survey responses for further analysis and integrate with popular apps like Klaviyo and Google Analytics.

Key Features

  • Collect actionable consumer insights

  • Append survey responses to customer's order data

  • Integrate insights across your marketing stack

  • Get proprietary data on attribution, personalization, CRO, and competitive research

  • Create custom surveys for different customer segments

  • Launch pre-built questions with a single click

  • Export survey responses for further analysis

  • Integrate with popular apps like Klaviyo and Google Analytics

Plans

Basic Plan

$49/month

Includes post-purchase surveys, question stream, follow-up questions, export responses, all integrations, and API access

Pro Plan

$99/month

Includes all features of the Basic Plan plus support for up to 5k orders

Advanced Plan

$149/month

Includes all features of the Pro Plan plus support for up to 10k orders

Tips and Tricks

  • Use the survey responses to improve your marketing ROI by understanding how customers heard about your store

  • Segment your surveys based on customer attributes like new vs returning, product purchased, or geography

  • Export survey responses and integrate them with popular marketing apps like Klaviyo and Google Analytics for deeper analysis

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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