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EasyCall ‑ Phone Number & Call

77 reviews

Categories

Store management

Marketing & conversion

Store data

Customer support

Overview

EasyCall is an easy and affordable way to add a call center to your Shopify store. With EasyCall's web-based nature, your customers can call you from anywhere in the world without worrying about unwanted charges and fees. It's a comfortable way to provide real-time support to new shoppers and provide an extra support channel to keep existing customers coming back for more. EasyCall offers features like click-to-call widgets, business phone numbers, virtual call center management, and more.

Key Features

  • Add a click-to-call widget: provide instant support when customers need it most

  • Get a business phone number: make and receive super cheap international calls

  • CRM call center integration: Simple integration with Gorgias, Reamaze, and Crisp

  • Support customers by sending and receiving SMS messages with a ticketing system

  • Manage multiple phone numbers and contacts, call customers and let them call you

Plans

Free plan

Free

Call rate may change based on the source and destination of the call and your plan

Essentials

$20/month

70% OFF on all calls! SMS, click to call widget, call recording (3 month back), 3 agents, voicemail, Gorgias and Crisp integration

Growth

$50/month

80% OFF on all calls! SMS, call recording (6 months back), 10 agents, 2 departments, helpdesk integration, remove branding

Professional

$100/month

85% OFF on all calls! SMS, call recording (12 months back), unlimited agents, 4 departments, helpdesk integration, remove branding

Tips and Tricks

  • Use the click-to-call widget to provide instant support to your customers when they need it most

  • Get a business phone number to make and receive super cheap international calls

  • Integrate EasyCall with your helpdesk system for seamless customer support

Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.

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