Helpdesk + Live chat DeskXpand
0 reviews
Overview
DeskXpand is a helpdesk and live chat app that enhances customer service by centralizing ticket management, live chat support, and a knowledge base. It streamlines customer support across multiple channels, consolidating email, chat, forms, Facebook, WhatsApp, and Instagram inquiries into a single platform. With DeskXpand, you can empower your support team with easy access to one-click order details, relevant FAQs, and canned responses for efficient and effective responses. Boost your agent productivity with automation features like ticket creation and turn happy customers into repeat business with our robust Shopify helpdesk.
Key Features
Streamline customer support across multiple channels
Consolidate email, chat, forms, Facebook, WhatsApp, and Instagram inquiries
Empower support team with one-click order details and relevant FAQs
Boost agent productivity with automation features like ticket creation
Turn happy customers into repeat business with a robust Shopify helpdesk
Plans
DX Pro
$19/month
Unlimited Emails, Portals, Tickets, Omnichannel Ticketing, Tasks & WorkLogs, KB, FAQs, Live Chat, Ticketing Automation
Tips and Tricks
Use canned responses to quickly respond to common customer inquiries
Take advantage of the automation features to streamline your support process
Utilize the knowledge base to provide self-service options for your customers
Disclaimer: The information and ideas provided within this app are intended for general informational purposes only. They should not be interpreted as legal, financial, or business advice. We cannot guarantee that these ideas do not infringe upon third-party intellectual property rights. It is advisable to consult with appropriate professionals or seek intellectual property counsel for specific guidance pertaining to your situation. Furthermore, please note that any resources suggested within the app are for informational purposes only and should not be considered as a substitute for professional advice or an endorsement of their suitability for your specific circumstances.
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